Support Web Seminars for The Raiser's Edge - More Satisfying Than Ever

We’re excited to announce a new Support Web Seminars for The Raiser's Edge format that will better work with your schedule and help you get the most out of our sessions. Instead of attending an hour long web seminar, have only a few minutes to ask questions, and leaving the web seminar with more questions than answers, we are now pre-recording the web seminar presentation for you to watch at your convenience.  This will leave the hour long web seminar session to discuss any questions you have with Support and fellow users about the specific topic in an open forum.

You can register for the Q&A sessions at any time, but we ask that you watch the corresponding pre-recorded web seminar before the start of your scheduled Q&A session.  This will allow everyone exposure to the content and prepare any questions for the group.

Our first session series is Mail Module Spotlight: Donor Acknowledgement Letters Q&A.  In this web seminar, we'll create a sample Donor Acknowledgement Letter, review all of the settings and filters available, as well as discuss some of the most common issues encountered during the process.  Please watch the Donor Acknowledgement Letters Feature Overview and Introduction to the Mail Module video available on the Blackbaud Support YouTube channel prior to the Q&A session.

There are more sessions coming soon too, such as Basics and Fundamentals of Query.  To be notified of upcoming web seminars, subscribe to The Raiser's Edge blog and follow @BBSupport on Twitter.

Let us know what you think of this new format or any topic suggestions in the comments below.