Managing Actions & Action Tracks In Raiser's Edge 3470

Managing Actions & Action Tracks In Raiser's Edge

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I know we all hate entering our actions into Raiser's Edge, but it's a necessary evil. Actions are used to measure the progress of big lofty things like capital campaigns, days in status, and staff/fundraiser effectiveness. I get a lot of Raiser's Edge users looking for some best practices on managing actions in the database.

Here are some tips. If they seem elementary to you, that's a good sign that your organization is doing a good job!
  • Policies and procedures for tracking actions seems to change with leadership. This makes action status, type, and even attributes messy over time. Take the time to clean everything up, and this will make it easier for your current staff to follow the rules!
  • Link actions to proposals (opportunities in Raiser's Edge NXT). This allows you to use some pretty cool reporting and dashboards.
  • Action tracks are great, and they can help automate the triggering and creation of future action. Remember they only exist in Raiser's Edge 7 (ie. the database view for Raiser's Edge NXT). Raiser's Edge NXT web view is more reliant on tags.
Want more tips? I'm leading an interactive webinar called 30-Minute Tips & Timesavers on May 17 at 1pm ET where you can learn more about managing actions from me and other Raiser's Edge users.
News Raiser's Edge® Blog 05/08/2017 11:30am EDT

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Sad I missed this one. Love Chris's 30 minute tips and timesaver presentations. Is there a way to get the course curriculum since it is passed and I was not signed up? 
Cammi, just navigate to https://hello.blackbaud.com/Tips-and-Timesavers-WebinarSeries.html and look for "On-Demand Webinars" near the bottom. It'll send you the recording. Cheers!
Cammi Derr Cammi Derr Jun '17
Is the 30 minute webinar available anywhere in a recording?
 
Joan Perry Joan Perry May '17
Love these tips & timesavers...always a great way to learn something new or get confirmation you are doing something right!
Love the 30 min tips and timesavers Chris! Thank you for always making these awesome! 
Thanks! Signed up.

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