What's New This Valentine's Day: Communication Preferences!
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Communication — not just how you talk with someone, but how not to communicate with them — is key to any strong relationship. Given that, it's appropriate that Raiser's Edge NXT updates this Valentine's Day with the ability to manage your constituents' communication preferences!
Communication preferences serve as a constituent's specific rules of contact, such as to not call after 8:00 PM or on weekends. To help you maintain positive relationships with constituents, you can now manage their rules of contact under Communication preferences on their records. (Previously, you could only view them.) You can use these rules to make informed decisions about when to reach out to a constituent and tailor communications to honor their requests. You can also set a date range of when a preference applies to a constituent.
Admins! In the database view, communication preferences appear as solicit codes. You can set up the communication preferences available to your organization from the Solicit Code category in Tables under Configuration.
For more information about this feature, see the Communication Preferences Help. To catch up on previous releases, check out the What's Recent Help. Enjoy!
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Blackbaud Raiser's Edge NXT® Blog
02/14/2017 2:10pm EST
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