Altru 3.12 New Feature: Customize Your Acknowledgement Emails for Online Sales

It feels great to mark the #1 idea in the community as implemented!

With Altru 3.12 (coming next week), you'll have the ability to customize your acknowledgment emails for online sales. So now, when someone gives a donation, you can thank them for helping build the Butterfly Garden. When someone buys a membership, you can let them know the next event that is included in their level. And when someone buys a ticket to a movie night, you can let them know to bring cash for the popcorn vendor.

You can tailor your emails to be specific at a high level, writing one letter to thank donors, inform new members, or instruct patrons OR you can get detailed, and thank donors for giving to a particular campaign, inform members of their specific benefit level, and update patrons on the details of the event they are attending.



“Being able to customize our acknowledgement emails for separate programs, designations, events, and memberships is going to change the way that we inform our constituents and patrons when they interact with the Foundation. Donors will be notified of the various benefits of giving levels automatically. Attendees of the Festival of Homes and Garden and Charleston Antiques Show, which contains over 100 events, will have detailed, information that is specific to the program/event they are attending. This is a feature that we have been eager to utilize, and are excited and thankful the Altru staff made it a priority.” –Drew Laurens, Historic Charleston Foundation

Be sure to check out our new features page to learn about how to start customizing your acknowledgement emails and using all the 3.12 new features!