Altru 3.12 New Feature: Apply Discounted Tickets to a Membership

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Your organization decides to set up a table at the Farmer's Market, offering discounted admission tickets (from $30 to $15).

Being tourists in their own town, a couple decides it's time they've visited your museum. They've lived here for 2 years, and it's been on their to-do list for too long. The discount gets them to finally commit to going; it's too good a deal to pass up.

When they visit, they have a fantastic time. Your staff greets them, letting them know about the tour starting in 15 minutes.

The docent is knowledgeable and funny. The couple is entertained and thoroughly enjoy their time.

They notice the space is beautiful and wonder what took them so long to visit. They read about the upcoming events - music on the terrace, a docent-led champagne tasting, a local artist exhibit and print sale ... and make plans to come back.

As they inquire about tickets to the upcoming events, the front desk staff lets them know that admission to 2 of the 3 events they would like to attend is complimentary for members - and they can apply the $30 they spent on 2 tickets toward the $100 couples membership, today only. So $70 for a membership, which will save them the $30 for music on the terrace, and $10 to the local artist show ... by the time they bring their parents by with the 4 one-time guest passes that come with their membership, they'll have saved money by being members!

They apply their tickets and walk out as new members.

[caption id="attachment_6579" align="alignnone" width="612"]member Mint Museum, Charlotte NC[/caption]

While the ability to apply tickets to a membership already exists in Altru, the latest 3.12 release provides the ability to apply discounted tickets towards the cost of a membership. Previously, you were unable to do so and many of you were refunding tickets and then purchasing the membership.

This new functionality should improve both your data and customer experience!

*Special Note: This does not apply to combination tickets.

Check out all the new features coming in the 3.12 release of Altru next week!

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