New Training Central Search Features

Published
Searching for training and certification programs in Training Central is now simpler than ever!

Whether you're looking for an instructor-led class, an on-demand video on a specific topic, or trying to register for our Blackbaud Certification in The Raiser's Edge program, our new search page on Training Central makes it easy. Click on the video below to watch a short demo of all the great features of Training Central. Or read the detailed items below.

 New UI video for KH blog


New Predictive Search

Predictive Search for KH blogThe first and most exciting thing you will notice about the new search is that as you type in a training title or topic, it will actually start predicting training or certification items that match what you're looking for. If you see what you're looking for, click right on the title and the system will take you directly to the information page of that item. Don't see exactly what you're looking for? Not to worry. Just click on the magnifying glass and it will search all of our training and certification items that match the criteria you've entered. If you want to narrow your search further, just click on Training or Certification on the left hand side of the page to show just the items in that category. You can filter the Training items further by clicking on Events to get our instructor-led training, Online Classes to watch our videos, Curriculum to see our training paths or Materials to view our job aids or other documents.

Browse for Training - Brand New Feature

If you're not exactly sure what training you're looking for or you're just curious to see all of the training that Blackbaud offers, we have a brand new feature called Browse for Training that is perfect for you. Browse for Training for KH blogOnce you're on the new Browse for Training page you can easily filter on featured, suggested, popular or our newest training. Or you can select a specific product like The Raiser's Edge, The Financial Edge or Blackbaud NetCommunity. If you're looking to see what training is available on a specific date or date range, you can use the date filter to search what is available. You can specify your preferred training type like instructor-led events or on-demand videos. You can even filter by customer ratings. What's better than hearing how much others like our training at Blackbaud?

On top of that, you can easily change the order in which you want to see the training displayed from alphabetical to most recent, by popularity, customer rating or duration. Once you find what you're looking for, just click on the title of the item to get all of the information about the training item.


Streamlined Shopping Cart

We've also streamlined the checkout process and updated the look and feel of the shopping cart. Not only have we reduced the number of clicks it takes to pay for your training items but it now looks and behaves much more like all of the other shopping cart features that you've become accustomed to on other websites. Plus, the new shopping cart can help make suggestions about what training other customers have purchased and what Blackbaud recommends as the next best training to take after the one you're about to take.New Shopping Cart UI for KH blog


If you have any questions about our new search and browse tools or can't find a specific training or certification that you're looking for, please let us know by contacting our Training Help team at TrainingHelp@Blackbaud.com or call us at 1-800-443-9441, option 3.

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