New Feature: Group Sales Overpayment Refunds

In the last release, we introduced the unearned revenue account, which holds group sales deposits (not applicable to security deposits) and payments until a group is checked in. Our next step is expanding on this functionality with the ability to process group sales refunds for any account overages, even after a group has been checked in, with subsequent functionality coming in future release to allow reservation modifications after the group visit.

What does this mean in practice? Let's say you have a school group with a reservation for $100. They paid a deposit for $50, and then arrived with a check from the school district for the remaining balance on the day of their event. They let you know this and you check the group in. However, the check they hand you from the school has been written out for the full $100. So, you're going to owe that group $50. In the past you would have had no way to refund this. With this new upgrade, you'll be able to refund the group their $50 overage.

In another scenario, the school prepaid for 50 kids and 15 adults.  However, they arrive with only 47 kids and aren’t sure how to handle the difference.  You can now check them in, making the adjustment to the number of children on the Check-in form.  When you return to the reservation page, you will now see an option to refund the overage that was created from the reduction in visitors during the check-in process.

Check it out: