Focus Without Distraction: Newly Extended Blackbaud ID Inactivity Timeout! 4963

Focus Without Distraction: Newly Extended Blackbaud ID Inactivity Timeout!

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Previously, if a user who authenticates with Blackbaud ID appeared to be idle for 15 minutes, the user’s session timed out and the user had to log back in to continue working. A Keep Working? prompt appeared to warn the user at 13 minutes.

Now, the idle duration has been extended to 90 minutes. A Keep Working? prompt will appear a few minutes before the timeout. This will help users who need to spend a longer amount of time on Pushpage or other tasks that might accidentally cause them to appear “idle."

Read more about this update and the history of the time out on the Nonprofit Best Practices blog in the Blackbaud User Community. 
News Blackbaud K-12 Education Solutions™ Blog 08/29/2018 12:13pm EDT

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