Learning From The Customer.
Published
We want to learn from your experiences using eTapesty.
About this time last year some of you may remember seeing a survey pop up in eTapestry focusing on your overall user experience using eTapestry. Well, quite a few of you took that survey, and we're grateful for your participation and the feedback you gave us. In fact, the information from that feedback led to several changes across the eTapestry experience including:
· Updates to our Query Preview
· Enhancements to our DIY pages
· New powerful integrations
Starting this week, the week of June 19th, all eTapesty product users again have the opportunity give us feedback. Over the next two weeks, you will see a pop-up inside the eTapestry product inviting you to take the survey and provide your thoughts on the usability of eTapestry. The survey is very quick to take, usually less than 10 minutes in fact, but the information you give us is invaluable. We know your day is busy, so we appreciate the time and the feedback that you will share with us.
Thank you again for your time and feedback. We will continue to use this information to make eTapestry the best fundraising solution for you and your organization. If you have questions, please do not hesitate to contact me at mike.rusche@blackbaud.com.
About this time last year some of you may remember seeing a survey pop up in eTapestry focusing on your overall user experience using eTapestry. Well, quite a few of you took that survey, and we're grateful for your participation and the feedback you gave us. In fact, the information from that feedback led to several changes across the eTapestry experience including:
· Updates to our Query Preview
· Enhancements to our DIY pages
· New powerful integrations
Starting this week, the week of June 19th, all eTapesty product users again have the opportunity give us feedback. Over the next two weeks, you will see a pop-up inside the eTapestry product inviting you to take the survey and provide your thoughts on the usability of eTapestry. The survey is very quick to take, usually less than 10 minutes in fact, but the information you give us is invaluable. We know your day is busy, so we appreciate the time and the feedback that you will share with us.
Thank you again for your time and feedback. We will continue to use this information to make eTapestry the best fundraising solution for you and your organization. If you have questions, please do not hesitate to contact me at mike.rusche@blackbaud.com.
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Blackbaud eTapestry® Blog
06/19/2017 9:58am EDT
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