The eTapestry Customer Success Webinar Series Heats Up In June

Hello fellow eTappers. If you're like me, you might be a fan of movies or television shows. You've probably noticed over the past few years that a lot of our favorite movie series or television shows are going through a process called a "reboot". Most of the time, a reboot is just simply code for a fresh start. Instead of saying that a show is starting over, they say it will be getting a reboot. I guess they've decided it just sounds a little more pleasant.

Well, that's what I'm here to announce to you good people of the eTapestry Community. Blackbaud Customer Success is going through a bit of a refresh and reboot. Because of that, I am getting the opportunity to create all sorts of new eTapestry content. We're going to kick things off with a trio of webinars in June. Let's check the listings so you know when you can save your seat and tune into these new sessions!

First up, I plan to try to help lend guidance when someone asks one of the most common questions asked - I'm Brand New and Not Sure What to Do Next... Help! In this session you will learn what you should consider if you are a new customer OR a new user at an organization that already uses eTapestry. We'll talk about navigation, where to look to get an idea of how the org's data has been added, and where you can find some more helpful resources!
Register for the sessions at these dates and times:
June 7, 2022 at 11:00 am Eastern Time / 4:00 pm British Summer Time
June 8, 2022 at 11:00 am Australian Eastern Time
June 9, 2022 at 2pm pm Eastern Time

The following week, I plan to start to deconstruct some of the more confusing aspects of the eTapestry Solution in the first chapter of a series I'm calling Mysteries of eTapestry and for Part #1, I'm going to take on one of the bigger deterrents for users - Queries! I'll do my very best to help demystify creating queries and what the logic is of how queries are created.
Register for the sessions at these dates and times:
June 14, 2022 at 2:00 pm Eastern Time
June 15, 2022 at 11:00 am Australian Eastern Time
June 16, 2022 at 11:00 am Eastern Time / 4:00 pm British Summer Time

Then, for the final week of this eTapestry Webinar Reboot, it's Mysteries of eTapestry Part 2 - Reports. In this session I'll be going into the various reasons why you would create a report, how you build a custom report, and then some of the tips and tricks to give you great and useful reports!
Register for the sessions at these dates and times:
June 21, 2022 at 11:00 am Eastern Time / 4:00 pm British Summer Time
June 22, 2022 at 11:00 am Australian Eastern Time
June 23, 2022 at 2:00 pm Eastern Time

I also want to recommend to everyone that you check out the Customer Success Webinar Registration page and bookmark the page so you can always go there and check when new webinars are added. We also have all our previous eTapestry videos and past webinars on the eTapestry Customer Success Resource Library as well. If you can't make any of the above webinars, register anyway! When you register, you will get a link to the recording of the session the following day to watch when you do have an opportunity.

I look forward to seeing you at these webinars as I begin to completely reboot and refresh the eTapestry Customer Success Enablement webinars!