Haven't Used Chat Support Yet? Here are 25 Reasons You Should!

Published
Did you know that Blackbaud has Chat Support? You may know about our Phone Support but Chat Support is becoming even more popular and Blackbaud is looking to have even more clients give it a try.

If you haven't tried Chat Support before, we are offering three $25.00 gift cards when you try Chat Support for the first time and every time you use Chat Support in July.*

The contest will run from July 1 through July 31, 2014 and you will be automatically entered into the drawing each time you use chat, increasing your chances of receiving a $25.00 gift card. Even better, you will have your questions answered by Support experts quickly and you can move on with your day.

What’s so amazing about Chat Support?

  • It’s easy! Go to Chat Support and choose the product to start a chat session with a product expert.
  • Chat Support has extended hours: Monday – Thursday from 8:30 a.m. to 8:00 p.m. ET and Fridays from 9:00 a.m. to 8:00 p.m. ET for most products.
  • Transcripts are available during and after the chat session

Still not convinced?  Let’s hear what our clients are saying about Chat :

Can I just tell you how much I love chat support? The answer is A BUNCH. The customer service reps are great!” – Lauren Church, Group Services Coordinator at The Henry Ford

I’m a huge fan of the Blackbaud Customer Support and use the chat feature almost exclusively when I need help with something.” – Katherine Morris, Donor Relations Coordinator at Lena Pope Home

The ‘when you work at a nonprofilt’ tumblr should have something about the unbridled joy of Blackbaud’s live-chat help feature.”- Sara Lawson, Senior Development & Communications Associate at Safe Shorts

There’s nothing to lose! Give Chat Support a try today and be entered for your chance to win a $25.00 gift card.

*This contest is for Financial Edge clients who have not used Chat Support before.
News ARCHIVED | Financial Edge® Tips and Tricks 06/26/2014 6:00am EDT

Leave a Comment

Check back soon!

Share: