The New eTapestry Online Community

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The new eTapestry Online Community is here!

It's your place to connect with fellow fundraisers and eTapestry customers. It's YOUR Community. It’s your place to get answers, submit ideas, or read about the best ways to improve your craft.

What will I get from this community?

The Community is a great resource for Fundraisers. It’s also an alternative to phone and chat support. You can ask your question and it will be answered by an eTapestry expert or by a peer.
There are also postings from eTapestry employees and some generated from members of our own Community. They are all related to best practices when using eTapestry services and products.

What can I provide this awesome group of people?

There are several ways you can contribute in the Community. Your input and expertise is invaluable! You have the knowledge and we’d like to hear it! Start a conversation or jump right into an existing one. This is a place to ask support questions, discuss common goals and practices, brainstorm ideas, submit ideas to the Product Development Team, and a place to connect with others.

What kind of questions are posted here? 

Anything and everything related to eTapestry.
You can also ask fellow Fundraisers how they are using their software. Have a tip or trick that makes your work day a little easier—share away!

I have a technical question. Where can I get help?

If it’s technical support you seek – ask your question  in the Community. Chances are someone has already asked the question and the answer lives there. If not, a Customer Support Analyst or Consultant will chime in if a fellow Community member doesn’t beat them to it.

I have a feature request. Where can I share my idea?

Great! We’re all ears. Our team is constantly working on features and updates to make your life better, and we love to know which ones are most important to you. You can share your suggestions and vote on others in the Ideas tab.

Where can I find updates on new features?

We'll be sharing improvements and new features (perhaps one you've requested) in the New Features category.

Want to get started? Dive on IN!

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