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Blog Posts

  • eTap Donor Retention
    45.5% Isn't Good Enough: 2 Reports to Increase Donor Retention
     The 2018 Fundraising Effectiveness Survey Report said the Donor Retention rate was 45.5% during the reporting year of 2017 vs. 2016. Over the past 10 years the retention rates have been below 50%. Just think of the potential impact if your organization could increase the 45.5% to 50%. What would happen to your mission and programming if the number was ... more
  • Online Donations
    Best Practice for How to Easily Find Donations from DIY Forms
    Hello eTap Users! eTapestry's Onboarding and Adoptions Program Manager Geoff Arbuckle here with a tip for anyone who is building an online DIY giving form.  While this does get covered and mentioned in our "Creating Forms in eTapestry" Customer Success Webinar, I wanted to also post something here on the Community in the event that you have a question ... more
  • SKY
    Community Chat: eTapestry + Blackbaud Sky UX
    For those of you who missed our first Live Chat last Friday, it was a great success! Our Product Manager Mike Rusche walked us all through some of the exciting changes we’ve seen in eTapestry with the release of Blackbaud Sky UX. more
  • new customer success thumbnail
    Get to Know the eTapestry Customer Success Program
    If you’ve recently implemented your database or perhaps spoken with your Renewals Specialist lately, you might have heard about the Customer Success Program. If you haven’t, you are probably thinking “What is the Customer Success Program? Is it for me?” Let’s spend a few minutes looking at the program- then you can decide if it’s right for you!   more