Subscribe to this blog to receive announcements about Luminate.

Final Update: Luminate IP Address Changes

Blackbaud has begun making upgrades to the Luminate environment to accommodate the changeover to new IP addresses. As we have communicated weekly by email for two months, Luminate administrators need to assess the impact of these IP address changes and make any necessary updates to their systems. The deadline has passed and the IP address changes will impact those who have not prepared in advance. 
The changes will impact most customers still using the old IP addresses in the areas of:
•    Email Deliverability, so make sure you updated your SPF record if yours uses old IP addresses
•    Whitelisting, so make sure you updated any Luminate whitelisting that uses old IP addresses
If you have still have questions, review this knowledgebase article, view the on-demand recording, or contact Blackbaud Customer Support if you need any assistance in completing the changes.
Posted by Kathryn Hall on May 16, 2018 12:20 PM America/New_York