Key Takeaways From The Q2 BBCRM/BBIS Roadmap Call
Published
Thanks to those of you who were able to join our roadmap call today. We had a lot of really awesome things to share with you! For those who were unable to join I wanted to provide a recap of the roadmap call and invite you to listen to the recording.
Key Takeaways:
- We have a lot of exciting new features coming in upcoming Service Packs, join our spotlight calls to learn more
- We are changing our mobile focus from Day of Event to Fundraiser on the Go based on customer demand, we hope to revisit mobilization of Events after the Fundraiser plans complete.
- We are transitioning from major releases to service pack releases which allow us to get new capabilities in your hands quicker, thus replacing a 5.0 release with SP11
- New feature development will be delivered using Blackbaud SKY when applicable, including new features like Bulk Import and Fundraiser on the Go
We now have 57% of customers on version 4.0 and are hoping to hit 80% by Q1 2017! If you have not made your plans to upgrade, please work with your TAM or CSM to put that plan together. A special congrats to University of Alabama for being our 100th LIVE BBCRM customer, Roll Tide!
We’ve delivered a lot of really great new features and functionality in the last 3 service packs. We are really beginning to showcase our ability to deliver quality and new features that don’t cause disruption to your organization! If you are interested in learning more about any of those features please review our Spotlight recordings.
- Credit card updater , Group members in bulk , Pre-calculated constituencies , Inactive constituencies
- Database growth management initiative, purging audited images
- Responsive Secure Payments for Blackbaud Internet Solutions
- Improvements to refunding and reconciliation
- Interactions Listbuilder
- Smart Field Organization, Filter by Sites on constituent search screens
- BBIS features
We also unveiled some new capabilities that will be available in upcoming service packs including a re-investment in the data warehouse. Please review the presentation to learn more about the details. We will be showcasing some of these in the August spotlight, make to register to attend when registration opens.
- AddressFinder and DeceasedFinder
- Additional Revenue Types associated with Opportunities (130 Votes in the Ideas Portal)
- Originally scheduled for 5.0 now releasing in Service Pack 10
- Globally Add multiple attribute types
- Bulk Import
- Tokenizing Credit Cards
We also have several projects that are in Discovery. Discovery is our process to learn from you! It could be understanding a business problem you are facing or a specific issue within the software. It is normally conducted via WebEx and includes reviews of designs to solve those problems. You can sign up for Discovery in the community.
Our next areas of focus are that are in discovery:
- Fundraiser on the GO
- Concurrent Business Processing
- Reporting and BI
- P2P Encryption
- If you are not on 4.0, make plans to upgrade
- Adopt service packs as they are released, or you will get behind and it will feel like a major upgrade. Early results show that adopting a service pack takes between 2-6 weeks.
- Automate your critical business processes with the UAT Automation Toolkit
- Participate in Discovery
- Join the community. Read the blogs and join the discussions.
Trit Mulligan
Senior Product Manager
News
ARCHIVED | Blackbaud CRM™ and Blackbaud Internet Solutions™ Announcements
06/14/2016 8:25am EDT