Issues Resolved In Version 4.95 Of Altru
Published
A list of resolved issues from version 4.95 of Altru, along with Knowledgebase article links pertaining to each issue. Welcome to Altru 4.95! This readme lists the issues resolved in version 4.95 of Altru:
| Description | KB Article Number |
| This fix resolves an issue where refunds may have taken longer than 5-10 seconds to process. | 109894 |
| This fix resolves an issue where an error may occur when running the reminder process for pledges. Error: An error occurred before executing the process 'Marketing Effort Export Process' : Error running marketing effort export. Subquery returned more than 1 value. This is not permitted when the subquery follows =, !=, <, <= , >, >= or when the subquery is used as an expression. | 101883 |
| This fix resolves an issue where an error may occur when saving an Appeal Mailing export definition even though the correct rights are assigned to the user. Error: This export definition cannot be saved because the current user does not have rights to one or more of the source query views. | 69911 |
| This fix resolves an issue where discounts may have been double counting on orders in the Account Distribution report. | 101937 |
| This fix resolves an issue where an error may occur when rescheduling tickets. Error: This error message displays: Data could not be saved. The DELETE statement conflicted with the REFERENCE constraint FK_CREDITITEM_EXT_SALESORDERITEMID;. The conflict occurred in database XXXX, table dbo.CREDITITEM_EXT, column 'SALESORDERITEMID'. | 98251 |
| This fix resolves an issue where users may notice that the amount paid for memberships don't match when comparing the Total revenue and payments report to the Revenue by payment method report. | 100828 |
| This fix resolves an issue where an error may occur when entering recurring gifts into a batch. Error: Object reference not set to an instance of an object. | 95119 |
| This fix resolves an issue where users may notice when running the Average Hourly Sales report for a certain day and time frame that the graph and the pivot table do not match. | 105235 |
| This fix resolves an issue where users may notice that after processing a refund on a per ticket group sale reservation that uses custom pricing, the reservation incorrectly reverted back to the prices from the program instead of the custom pricing on the event. | 106270 |
| This fix resolves an issue where an error may occur when copying a program event. Error: Data could not be saved. You have 0 events scheduled. | 94856 |
| This fix resolves an issue where users may have experienced slowness or loading bars in Advance Sales. | n/a |
| This fix resolves an issue where an error may occur when resetting an Altru user’s password. Error: Data could not be saved. The password reset feature is currently disabled. Please create a case via http://casecentral.blackbaud.com and a Customer Support analyst will contact you once the password can be reset. We apologize for any inconvenience this may cause. | 51396 |
| This fix resolves an issue where an error may occur when reactivating a constituency. Error: When you reactivate a constituency, you must run the "Constituency stored-value refresh process" and include the reactivated constituency. | 106334 |
| This fix resolves an issue where the refund itemized receipt may have displayed the incorrect time stamp. | 108965 |
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Blackbaud Altru® Blog
04/18/2017 12:11pm EDT
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