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Holly's Helpful Hints: How To Help Yourself

I'm dusting off an old post for this week's helpful hint because it's always important to know where to find help. Plus, we've added a special new feature to our help page - a collection of all my helpful hints in one convenient drop down menu! So without further ado and only limited additional self-promotion, here's how to find help in the Blackbaud Community:

Located at the top of the community, is the Help menu:
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If you hover over Help, you'll see three items in the drop down menu:
Community Help
The Community Help page is a list of frequently asked questions about the Blackbaud Community. It is broken out by question type in the table of contents and is also searchable from a search bar located below the header. Plus, look to the top right of the page and you'll see a green drop down that says "Helpful Hints." Those are links to all the helpful hints I've published in the Community.

Knowledgebase and Blackbaud Customer Support
The Knowledgebase and Blackbaud Customer Support links will both take you outside of the Community and are set to open in a new tab in your browser. The Knowledgebase includes product documentation, videos, articles, and links to blackbaud.com pages. Blackbaud Customer Support takes you to our award-winning support team.

What else can we do to be more helpful to you? Share your ideas in the comments section below.
Posted by Holly Herbert on Aug 10, 2017 9:00 AM America/New_York

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Love that they added the Helpful Hints pull down, but the list won't scroll on Firefox so I think I'm only seeing part of the list.  Anyway this can be a link to its own page with all the titles there?

Also - I think you wrote a hint on how to find recent members, if so could you send/post a link to that

Thanks!
  • Posted Fri 11 Aug 2017 03:12 PM EDT
Joanne, Great question! Here's the blog about finding new members.
https://community.blackbaud.com/blogs/61/2943

Let me know if you have any other questions.
  • Posted Fri 11 Aug 2017 04:15 PM EDT
Thank you Holly. I always look forward to your Helpful Hints in the community.
  • Posted Sat 19 Aug 2017 03:34 PM EDT

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