Try Two-Step Authentication With Your Blackbaud ID!

Stay in the know and up-to-date on what's happening in the Blackbaud Community.

Updated with clarification:
While your email address and password help secure your Blackbaud ID used to sign in to the Blackbaud Community (as well as solutions like Raiser’s Edge NXT, Financial Edge NXT, and Luminate Beta), you can now try an extra layer of security! With two-step authentication, your Blackbaud ID requires a unique verification code — received on your personal device, to confirm your identity — in addition to your usual credentials. If you don't currently sign in with Google, you can now try two-step authentication as part of an Early Access Program!

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To try this extra layer of security, visit your new Blackbaud ID profile and select Turn on under Two-step authentication. When you turn on two-step authentication, you can choose:

How to receive your verification codes — as text messages, or through a mobile authenticator such as Google Authenticator or Auth0 Guardian.
Whether to exempt a device and browser — like one you frequently use — from requiring a verification code for 30 days.

As part of the Early Access Program:

Bookmark your Blackbaud ID profile at https://signin.blackbaud.com/userprofile/. From here, you can manage additional account details such as your name and email address. (In the future, you'll be able to quickly access your profile from anywhere you sign in with your Blackbaud ID.)
Provide feedback about both your profile and two-step authentication at the Blackbaud ID EAP Community.
If you have any trouble, check out the Troubleshoot Two-step Authentication Help.

Thanks in advance for your interest and participation!

Posted by Holly Herbert on Jun 7, 2017 10:36 AM America/New_York

Leave a Comment

Debi Clark

I realize I am probably the only person in the universe without a personal device, but... I hope this isn't going to be mandatory in the future or I will have issues!

Posted Wed 07 Jun 2017 10:53 AM EDT

Steve Stegelin

Hey Debi! No worries, two-step authentication is purely an optional additional layer of security. If you don't turn on this extra layer, you can continue to secure your Blackbaud ID with just your email address and password. Thanks!

Posted Wed 07 Jun 2017 11:00 AM EDT

Graham Getty

If we do currently sign in with Google is there a way to try this? If not, can we switch from signing in with Google to not in order to have two factor authentication?

Posted Wed 07 Jun 2017 11:10 AM EDT

Eileen Disken

It is always good to know there are extra layers of security, but I am quite content (for now) with the current sign in process.

Posted Wed 07 Jun 2017 11:16 AM EDT

Carolyn Kotlarski

I don't mind additional security, however, I don't see the need for it - to merely access a community - it's not like we are transacting/storing payment information.

Posted Wed 07 Jun 2017 11:42 AM EDT

Michael English

Terrific. A solution to a non-existant problem.

Posted Wed 07 Jun 2017 12:03 PM EDT

Holly Herbert

Hi everyone. I'm working on some clarifying language (thanks for the comments and questions). Blackbuad ID impacts more than just Community - we are just one of the spaces that are actively promoting the Early Access Program right now.

Posted Wed 07 Jun 2017 12:35 PM EDT

Steve Stegelin

Graham- We're currently working on the ability to easily turn off Google authentication from the Blackbaud ID profile Holly mentions in the blog post. Stay tuned!

Posted Wed 07 Jun 2017 12:36 PM EDT

Steve Stegelin

As Holly mentions, this EAP impacts more than just the Community, so your need for two-step authentication may vary. If you use your Blackbaud ID to sign into only the Community, this extra layer of security may not be as valuable as it is for others who use that same sign-in to access solutions like Raiser's Edge NXT or Financial Edge NXT. Thanks again for your interest!

Posted Wed 07 Jun 2017 12:42 PM EDT

Steve Stegelin

JFYI, if you (like Graham) currently sign in through Google but would like to try two-step authentication, you can now turn off Google authentication. When you turn off Google authentication, you'll instead sign in through Blackbaud's secure service and will need to reset your password to meet its requirements. To make the switch, visit your Blackbaud ID profile linked to from the blog post and select 'Turn off Google authentication'. Thanks!

Posted Thu 08 Jun 2017 03:48 PM EDT