Have You Updated Your Citrix Receiver for Blackbaud Hosting?

Did you know you can install or update the most recently approved Citrix Receiver from our Hosting landing page? The landing page for each data center has been updated with the supported downloads for Citrix Receiver 3.4 (Windows) and 11.7 (Mac).

We recommend that all users are on the current version, as Citrix includes fixes relevant to the hosted environment in each subsequent version.

Note: There is an auto-detect feature which may prompt you to Install the Citrix Receiver before bringing up the landing page. If you receive this prompt, please click “Skip”, and download the Receiver using the links on the landing page instead (highlighted in the screenshot above).

If you need assistance with installing the latest version, please create a case on Case Central, choose your product, and select the Blackbaud Application Hosting topic or chat with our Hosting Support team.