Have you updated Citrix Receiver for our Hosting Services?

Published
When was the last time you updated the Citrix Receiver installed on your workstation for accessing Blackbaud’s hosted environment? We recommend that all users and workstations are on the current version. Citrix includes fixes relevant to the hosted environment in each subsequent version, as well as improves performance and stability over the older versions.

Our Hosting Services team tested and confirmed compatibility with Citrix Receiver version 4.1 for Windows in February and this version is available on the data center landing pages under the Log In section:

Hosting Login Page

 

You can also download version 4.1 for Windows directly from the Citrix website.

Note: There is an auto-detect feature which may prompt you to Install the Citrix Receiver before bringing up the landing page. If you receive this prompt, please click “Skip”, and download the Receiver using the links on the landing page instead (highlighted in the screenshot above).

You can also review the Knowledgebase solution, How to download and Install the Citrix Application (includes demo), for step-by-step instructions, including a short demo video.

Also, we are in the process of testing the latest Citrix Receiver version for Mac, so keep your eye out for an upcoming post when we are able to confirm the compatibility of that version.

If you need assistance installing the latest version, please create a case on Case Central, choose your product, and select the Blackbaud Application Hosting topic or contact our Hosting Support team using our chat feature.

Are you new to the hosting environment or a new administrative user? Sign up for our free Hosting Webinar!
News ARCHIVED | Hosting Blog 05/18/2014 9:39am EDT

Leave a Comment

Check back soon!

Share: