Managing Contact Roles on Blackbaud.com for Hosting Services Users
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Have you recently reviewed the contact roles for your users on Blackbaud.com? Your Blackbaud.com user roles indicate which software programs you use and if you are a primary contact, site administrator or invoice contact for your organization. Your organization's site administrators can add, remove, or change Blackbaud.com user roles in our records. If you are not a site administrator, you can submit requests to modify your roles for your site administrators' approval.
As a best practice we recommend reviewing the contact roles periodically to ensure the correct roles are assigned to the correct users. This is important as employment changes occur within your organization, especially primary contact changes.
Details on how to view and change the contact roles can be found in the Knowledgebase solution, How to change user roles in Blackbaud’s records.
If you need assistance with user roles on Blackbaud.com, please create a case on Case Central, choose your product, and select the Blackbaud Application Hosting topic or contact our Hosting Support team using our chat feature.
Are you new to the hosting environment or a new administrative user? Sign up for our free Hosting Webinar!
As a best practice we recommend reviewing the contact roles periodically to ensure the correct roles are assigned to the correct users. This is important as employment changes occur within your organization, especially primary contact changes.
Details on how to view and change the contact roles can be found in the Knowledgebase solution, How to change user roles in Blackbaud’s records.
If you need assistance with user roles on Blackbaud.com, please create a case on Case Central, choose your product, and select the Blackbaud Application Hosting topic or contact our Hosting Support team using our chat feature.
Are you new to the hosting environment or a new administrative user? Sign up for our free Hosting Webinar!
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ARCHIVED | Hosting Blog
05/22/2014 8:30pm EDT
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