Hosting Chat Support
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Did you know that Blackbaud Hosting Services has direct Chat Support? No matter the level of complexity, our expert analysts are ready to troubleshoot and resolve your questions through our quick and convenient Chat Support.
What’s so amazing about Chat Support?
You can quickly access Chat Support by clicking “Chat with support” at the bottom of any www.blackbaud.com page, or by using the “Chat” link on the following web pages: Support, Case Central, or Contact Us.
Haven’t tried chat or not sure it’s for you? Check out our Chat Support FAQs or jump right in and chat with a Support analyst today.
What’s so amazing about Chat Support?
- It’s easy! Go to Chat Supportand choose Hosting Services to chat with a Hosting analyst directly.
- Chat Support has extended hours: Monday – Thursday from 8:30 a.m. to 8:00 p.m. ET and Fridays from 9:00 a.m. to 8:00 p.m. ET for most products.
- Minimum holding required and it is a great way to multitask!
- A case is created to document every chat session, so you can always access chat transcripts in Case Central.
You can quickly access Chat Support by clicking “Chat with support” at the bottom of any www.blackbaud.com page, or by using the “Chat” link on the following web pages: Support, Case Central, or Contact Us.
Haven’t tried chat or not sure it’s for you? Check out our Chat Support FAQs or jump right in and chat with a Support analyst today.
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ARCHIVED | Hosting Blog
01/21/2016 4:50pm EST
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