Let's Stay In Touch! 7307

Let's Stay In Touch!



If 2020 has shown us anything, it is with certainty that things change! As in all partnerships, there will be times that Blackbaud will need to share important information with you, including updates about your products and service availability notifications that will impact you and your organization.  To ensure you receive timely information, it’s crucial that you keep your Blackbaud contact information updated via your Blackbaud.com profile.

Update Your Contact Information
There are specific actions you should take, such as regularly reviewing and updating your contact information and email preferences. Review and update important contact information on your Blackbaud.com profile including: Name, Title, Phone, and Communication Preferences.

Update Your Email Preferences
Receive Blackbaud emails that matter most to you! Be sure to get product updates, newsletters, and information about upcoming events by managing your subscriptions.

Do You Need Do Update your Account Administrators?
While there are other things that only organization administrators can do. If you don’t have a Blackbaud.com profile created, your organization administrator can invite you. In addition, admins are responsible for managing security permissions and product configurations, and will receive important updates and make decisions that impact the security of your data. They can determine who can contact Blackbaud support, and keep your data protected when you experience staff turnover.

Security starts with Clean Contacts
Organization Administrators should regularly review and manage the organization’s user list.  This includes making Users Inactive who are no longer associated with your organization.

To help you, we've provided some helpful resources to help you successfully manage your email subscriptions and keep your contact information up-to-date:

Blackbaud.com profile: https://host.nxt.blackbaud.com/orgprofile/?svcid=profile
Subscription Management: https://hello.blackbaud.com/UnsubscribePage.html
How organization administrators invite new admin and users: https://kb.blackbaud.com/articles/Article/46340
Find who your organization’s administrators are: https://kb.blackbaud.com/articles/Article/189445
Make users inactive: https://kb.blackbaud.com/articles/Article/43485

By following these steps, you will stay in know and help ensure that the right stakeholders at your organization will receive the important information that you want and need.


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