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BBCON 2020 Is Moving To A Global Virtual Gathering!

On October 6-8, bbcon 2020 will be held as a global virtual gathering! This online-only event will unite the social good community for three days of thought leadership and best practices, technology trends and innovations, and peer networking. Our team has been hard at work exploring every option for bbcon 2020 and we’re excited to share our plan with you.  

We understand that risks associated with large-scale live events this year remain unknown due to COVID-19, and we also recognize that many organizations face tough budget decisions, especially related to travel and professional development opportunities. We’re committed to bringing you the latest tools and industry trends and facilitating invaluable connections with peers—and we’re committed to doing that safely.  

Our team will continue working on the comprehensive details in the weeks to come, including speakers and session breakdowns. Here are a few notes we want to highlight:  

Q: Will bbcon 2020 cost less?  
A: Yes—and we’re thrilled for the opportunity to offer our most accessible conference yet. 

Q: Won’t the virtual format lose some of the excitement?  
A: No way! We’ll still bring you can’t-miss speakers, and we’ll move our games and social events online to ensure that bbcon 2020 is just as fun and engaging in this reimagined format. 

Q: Will I still be able to network? 
A: Absolutely. We will facilitate this cornerstone bbcon experience in creative new ways.  

Please check out our FAQ for more information. We will share more information by May 15 and full details on the virtual experience in early summer. In the meantime, please know that we’re working daily to bring you the best bbcon yet!  

Posted by Jessica Watkins on Apr 27, 2020 5:09 PM America/New_York

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Is it possible to get a full refund for not being able to attend the conference?
  • Posted Tue 28 Apr 2020 08:32 AM EDT
While I will miss my bbcon bubble, and will have swag withdrawal, this is the most socially responsible decision to make. I look forward to more details. Oh, and my budget thanks you!! 
  • Posted Tue 28 Apr 2020 11:17 AM EDT
Hi Shelley Kimball‍ that's a great question. Please review our bbcon FAQ page at to get more information on our refund policy. Patti Hommes‍ Lol! I completely understand the swag withdrawal! I guess we'll have to up our swag game for the next in-person bbcon!
  • Posted Tue 28 Apr 2020 11:48 AM EDT
I already paid my fee and hotel for Seattle. How do I get this back?
  • Posted Wed 29 Apr 2020 09:02 AM EDT
I echo all aspects of Patti Hommes‍' comment. <3 
  • Posted Wed 29 Apr 2020 10:35 PM EDT
Thank you, Blackbaud!  I feel you guys about the swag withdrawal, though...
  • Posted Wed 29 Apr 2020 11:53 PM EDT
wise decision and I look forward to hearing more after may 15!  (agree with Patti, Heather and others about swag - but would we feel like touching anything anyway  :(
  • Posted Fri 08 May 2020 11:24 AM EDT
A bummer- but also completely understandable!  I'm super bummed that I won't get to see so many people I enjoy, and the swag(!), and the energy that comes from being with everyone. I hope there will still be funny things that happen that end up becoming hashtags: #whynodessert@bbcon .  Maybe we can have a morning session where we all show off our homemade #breakfastcasserole ?
  • Posted Fri 08 May 2020 01:11 PM EDT
@Veronica Adams We have updates about hotel information on our FAQ page which you can view at
  • Posted Thu 21 May 2020 05:00 PM EDT
Carlene Johnson‍ That's a fun idea! I'll be looking for your bbcon breakfast selection pic!
  • Posted Thu 21 May 2020 05:01 PM EDT