System Status Alerts

GIFTS Online

  • 5/15/2018 Resolved - Intermittent Connectivity Logging Into Blackbaud Grantmaking
    5/15/2018 - 9:50pm  - Resolved. Our data center has been able to restore service. Connectivity has been fully restored. We have identified an issue impacting some of our customers whose products are hosted out of the New Jersey datacenter. A major storm has caused a full service interruption at that location. Our engineers are working with our vendor ... more

Online Applications - IGAM

  • 4/4/2018 Scheduled maintenance for Outcomes Grantee Portal users
    The Blackbaud Outcomes Grantee Portal (https://portal.blackbaud.outcomes.com) will be unavailable for about 10 minutes on the night of April 4th, 2018, between 10:00 PM and 12:00 AM ET for system maintenance. During this time, the Blackbaud ID service will be unavailable for applicants and grantees attempting to start new sessions in the portal. ... more

FIMS Host*Net

  • Host*Net Accessibility - Resolved
    12:41 p.m. CT: We've isolated and fixed the issue. Users should be able to access Host*Net by logging out and logging back in. 12:36 p.m. CT: Host*Net users might be experiencing some accessibility issues. We're actively investigating and will update with next steps. more

DonorCentral

  • Intermittent DonorCentral Accessibility Issues
    Thursday, June 8, 7:20 a.m. CT : Our mock deployment was successful. We are currently targeting the following date for deployment (note the dates could change based on results from our test deployment in our test environment). The deployment to production will require downtime. Sunday, June 11 (the day after the scheduled June maintenance window) ... more

AngelPoints

  • 5/15/2018 Resolved - Intermittent Connectivity
    5/15/2018 - 9:50pm  - Resolved. Our data center has been able to restore service. Connectivity has been fully restored. We have identified an issue impacting some of our customers whose products are hosted out of the New Jersey datacenter. A major storm has caused a full service interruption at that location. Our engineers are working with our vendor ... more

UK

  • Attachment Uploads Momentarily Down - RESOLVED - 09 April 2018
    There was an issue preventing the upload of attachments in Blackbaud Grantmaking (formerly GIFTS Online) yesterday. The issue was resolved at 9.37am EST yesterday morning (09 April 2018).   The issue stemmed from a license problem on the virus scanner that checks uploaded attachments for malicious code to reject uploads. We reached out to the 3rd ... more