Recent Discussions

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Mark Nordstrom
Here is my SPF record: v=spf1 include:_spf.google.com include:outboundmail.blackbaud.net ...

@Mark Nordstrom
I would contact support - I had trouble with advanced email but with their help corrected what I ...

Crystal Bruce
Blackbaud Product Update Briefings start this week and run through May 2nd. They showcase recent innovations and ...
Open for Discussion

@Crystal Bruce
This was a good product update. Our organization appreciates these updates and will continue to ...

Arlene Harten
I would like to set up an auto report to run from January to the end of the prior to the current month each month and ...
Open for Discussion
Thomas Williford
Hello to anyone who can help: We are a non-profit with roughly 2,500 donors. Over the last 7 years, various ...
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Betsy Rubenstein
My HQ support is working with BB support on the DKIM issue, but they can't seem to speak the same language. Can ...
Betsy Rubenstein Category Communications Feb '24
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@Betsy Rubenstein We worked with BB support and they provided us with the 2 DKIM for both basic and advanced email. ...

Raymah Hutchinson
I have a query with a data return of accounts. I run the Standard Report Account List and get the campers but there is ...
Open for Discussion
Jim Vaughn
I was wondering if anyone ‘on the boards’ has some wisdom that might help me. Administrators are wondering if there ...
Jim Vaughn Category Best Practices Jan '24
Open for Discussion

@Kevin Wood or @Jeff Gaier - Do one of you know the answer to this?

Harry Levinson
I am tracking down some SPF compliance issues and there is a big group of emails that seem to be sent from ...
Open for Discussion

Support thinks it is likely related to DIY Receipts. More investigation to come.

Sing Sing Prison Museum
I'm trying to create our year-end tax letters but when I try to add a merge field, no options show up…I click the merge ...
Open for Discussion
Wanessa Dougherty
Hello! I'm having a hard time getting an accurate year end query report. I followed the step by step process from ...
Open for Discussion

@Wanessa Dougherty - Can you share a link to the knowledgebase article you are using?

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