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  • No Image Description
    Update: Action Required for Existing TeamRaiser Integrations with Facebook Fundraising
      As  mentioned previously ,  Facebook  is rolling out improvements to their management and security for use of their fundraising platform. If you currently integrate with  Facebook Fundraising , make your updates for  Facebook  as soon as possible to avoid interruption.   When do I need to make updates?   We encourage you to begin making updates by ... more
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    Celebrating Certified Users
    Celebrating our Luminate Online Certified Users Blackbaud University continues to celebrate our Luminate Online Certified users . For the month of August we have a new list of professionals who have earned their Luminate Online Fundamentals certification. more
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    Page Wrapper Versioning
    If you've been reading the Luminate Online Community blog for a while now, you probably know I have a Master of Science degree in Information Studies. And as someone who has studied life cycles of digital files, I really like how Luminate Online doesn't let you edit the active version of a page wrapper. Instead you must make a copy, edit the copy, and then ... more
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  • Action Needed
    Action Required: Update Facebook Fundraising Settings by Sept 15
    In September, Facebook will release an update to help improve your organization’s ability to manage the administrative rights for your org’s Facebook pages and protect access to your Facebook Fundraising efforts.  If you already have the TeamRaiser Facebook integration configured, your organization needs to make some small configuration ... more
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    From 101 to 201 and Beyond
    No matter what it may look like for your family this year, you can't deny that the Back to School vibe is in the air. For some it will be their first year in college, learning the ropes and taking those foundational courses. But for those who will be returning to college, they'll begin to delve deeper into more specific topics and expand their knowledge, ... more
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    Celebrating Certified Users
    Celebrating our Luminate Online Certified Users Blackbaud University continues to celebrate our Luminate Online Certified users . For the month of July we have a new list of professionals who have earned their Luminate Online Fundamentals certification. more
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  • Luminate Online logo
    Luminate Online 20.5 Release! What's NEW?
    Luminate Online 20.5 Get ready for some mid-year excitement for Luminate Online! We recently updated Luminate Online and TeamRaiser with some great features (and knocked out a lot of bugs) that will make life easier for administrators and fundraisers. We've updated TeamRaiser page layouts for inline editing! This means that your participants ... more
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    Celebrating Certified Users
    Celebrating our Luminate Online Certified Users Blackbaud University continues to celebrate our Luminate Online Certified users . For the month of June we have a new list of professionals who have earned their Luminate Online Fundamentals certification. more
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    S-Tag Conditionals – Breakin' It Down!
    I'll admit it. I've been working with Luminate Online for over 10 years, yet I sometimes still feel like a novice when it comes to writing conditional content using S-Tags. So, I've come up with a trick to make it easier on me (and to help calm my nerves). Before I write out the conditional code, I think through what I need the code to do. In other words, I figure ... more
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    Something(s) to Think About
    Have you ever wondered where in Blackbaud Luminate Online to find all the surveys a constituent has taken? It's all about the Interactions tab under a constituent's profile. When you navigate to the tab, change the filters to only display Survey Submitted and you will see the list of all the completed surveys. You can even click the name of the survey to view the constituent's answers.  more
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    Celebrating Certified Users
    Celebrating our Luminate Online Certified Users Blackbaud University continues to celebrate our Luminate Online Certified users . For the month of May we have a new list of professionals who have earned their Luminate Online Fundamentals certification. Be sure to review our listing and celebrate your colleagues by viewing their profiles, become ... more
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  • Cathexis Virtual Drives
    Extend Your Peer-to-Peer Fundraising Reach with Virtual Drives and Shopping Carts
    The following post is from Mark Becker with Cathexis Partners, a Blackbaud Partner. You likely know that peer-to-peer fundraising has become a powerful tool for fundraisers as people of all ages engage online with their friends, family, and missions that are important to them. That’s why it’s important for nonprofits to continue to empower their ... more
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    Celebrating Certified Users
    Celebrating our Luminate Online Certified Users Blackbaud University continues to celebrate our Luminate Online Certified users . For the month of April we have a new list of professionals who have earned their Luminate Online Fundamentals certification. Be sure to review our listing and celebrate your colleagues by viewing their profiles, ... more
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    Wait—Who Are You, Again?
    Last year, my family made a donation to a zoo that we had visited on a family vacation. While I got an email receipt, I never received another email from them … until last week. Suddenly I started receiving solicitation emails for the zoo. And while I do like this zoo and would consider supporting them again, it was very jarring to have received nothing for so ... more
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  • Zero In Dartboard
    Support Fundraisers With This Updated Participant Center Guide Kit
    As you look to upgrade to Participant Center 3 (PC3) for your TeamRaiser event, not only will you want to notify participants about the new functionality and sleek look and feel of their Participant Center, but you'll also want to update any fundraising or "how to" documentation you may referring to Participant Center tools. We’ve done the heavy lifting for you and created a Participant Center 3 Guide Template Kit , to help you walk participants through using the fundraising tools available to them. more
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  • Product Update
    Boost Your Knowledge Of New Features During Our Blackbaud Luminate Online Product Update and Adoption Sessions
    Join us on Tuesday, April 28 @ 3 p.m. ET for our first Product Update Briefing:  Digital Marketing and Peer-to-Peer Fundraising which is sure to get you excited about new features and capabilities like Participant Center 3, ACH capabilities for Blackbaud Merchant Services (BBMS), and new security updates in Blackbaud Luminate Online and TeamRaiser. You can start using these new features as soon as you hear about them! To help you to reach Blackbaud Luminate Online's fullest potential, the Blackbaud Customer Success team has developed Product Adoption Sessions to follow.   more
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    Celebrating Certified Users
    Celebrating our Luminate Online Certified Users Blackbaud University continues to celebrate our Luminate Online Certified users . For the month of March we have a new list of professionals who have earned their Luminate Online Fundamentals certification. Be sure to review our listing and celebrate your colleagues by viewing their profiles, ... more
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  • Blackbaud University
    Take Time for Tribute Forms
    Now that I’ve spent a few weeks at home with my children, one of the things I’ve discovered is that we have way too many toys around here . With my older child’s birthday coming up (he’ll be nine!), we’ve talked about how we are fortunate to have so much and how there are others in need. So this year, instead of gifts, we’re asking friends and family to give to a ... more
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  • Star
    Participant Center 3 Now Available in Blackbaud TeamRaiser®
    Blackbaud TeamRaiser® customers now have access to upgrade to Participant Center 3 (PC3), a newly designed Participant Center which is mobile responsive and a major upgrade to the Participant Center. It is optimized to display and function well on the devices your participants prefer, including smartphones and tablets. Click the title to learn more. more
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  • Blackbaud University
    Are you being seen?
    Thanks to the pandemic, I think I've gotten at least one email from every company or organization I've ever given my email address to. I'm sure you have, too. In this uncertain environment, many organizations are sending out more communications than they normally would this time of year. With all these messages going out, you want to make sure your ... more
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  • P2P World
    It’s a Peer-to-Peer World: Virtual Conference
    Several Blackbaud partners are teaming up to host a special edition of the popular It’s a Peer-to-Peer World: Virtual Conference . This time, the event will be focused on practical tips for virtual peer-to-peer fundraising. It takes place on April 23, 2020. You can register for any or all of the five complimentary sessions at  ... more
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  • Virtual work
    From Onsite to Online: Transitioning to a Virtual Experience
    As we all step back to adjust our lives in the wake of COVID-19, many of us are finding ways we can stay connected to our family and friends by way of social media and meeting software like Zoom. I even download a new (to me) app called Marco Polo so I could stay connected with a group of female farmers I used to meet with regularly. Nonprofit organizations are ... more
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  • Payments
    COMING SOON! Digital Wallet Changes Coming to Your Blackbaud Checkout Forms
    UPDATE 5/28/2020 : Visa has announced that they will be transitioning the Visa Checkout button in Blackbaud Checkout to the EMV Secure Remote Commerce experience on Thursday, June 4, 2020 at 6:00PM PDT. No action is needed on your part to receive this update. Once this change has been made, Blackbaud Checkout users will enjoy the benefits detailed in ... more
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  • Handshake
    Tips for Messaging your Funders in Uncertain Times
    In these uncertain times, many nonprofits are worried about the impact of COVID-19 on their finances. How do we ask people for money when they are terrified for their health and safety and preparing for the worst-case scenario? Why will they consider funding us when they are watching their retirement accounts plummet? Our partners at Turnkey help ... more
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  • Checklist
    Planning For COVID-19, A Blackbaud Luminate Online Checklist
    COVID-19 is affecting every aspect of our daily lives. The nonprofit community is quickly adapting to the new realities and Blackbaud is assisting, providing resources for communicating with donors , gala events and peer-to-peer events . With so many shifts in fundraising and communications strategy, here are four areas that your organization ... more
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