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Thanks for joining the Blackbaud Community, we’re so glad to have you here! This is your space to connect with and learn from other users around the world, share your own expertise, get product news and tips, and so much more. I’ve put together some tips to help you get started navigating and using the Community platform…
The core of the Blackbaud Community are the discussions, where you can ask questions and share your expertise. Here are instructions for using the various posting features available and tips for how to create an engaging post. Posting 101 To ask a question or start a discussion, go to the category your question relates to…
There are a variety of ways that your community experience can be personalized based on the content you follow and the notifications you’ve set. For example, you’ll see followed content on your community home page. Following Discussion and Blog Categories Following discussions and blogs helps personalize your community…
Just in case you missed this update and you're using any of the Roster APIs to populate your data warehouse or use that information for reporting purposes, you most likely just lost data! https://developer.blackbaud.com/skyapi/support/changelog/bbem The big issue here is the approach to exclude data by default without…
Does anyone know which fonts are being used in NXT tiles? Thank you!
Hi all, Has anyone had a guest find and purchase tickets for an event before the event page was officially published on your website? We recently had a guest purchase tickets for an event that was not yet linked on our website, and they said they found it using AI (ChatGPT). The event had been approved for online sale in…
With the Database View retirement on the horizon, I know a lot of reporting teams are stressed about what happens when the old access goes away. Having worked in this sector for several decades, we have seen a few platform transitions, and the shift away from Database View actually forces a necessary architectural upgrade.…
I'm using Power Automate to see if I can create new records if they don't match. I'm bringing in gifts from a 3rd party API and I want to make sure I understand how this endpoint works. I've read various posts about using it but I want to double check before I head down this path because no one wants duplicate records.…
We recently became aware of what appears to be an issue related to the new Online Form Platform Fee introduced July 1, 2026. When a donor selects a recurring gift and chooses to cover fees, the first recurring donation includes the new one-time Online Form Platform Fee, which is expected. However, it appears the donor's…
I would like to hear from my peers the pros and cons of self-service donor portal. Recently, I've been discerning whether to enable it or not.
Hey! Wondering if this section is supposed to list the Categories we are following? Because this is certainly not the list I would choose. Or maybe I am missing an easy way to navigate to the Categories I prefer? Any tips would be awesome!
We currently use the Auto Generate Transaction tool to process monthly CC/DD payments in DBV. We have certain days of the month that we process batches of CC/DD and being able to use the Auto Generate tool allows us the opportunity to catch errors prior to the donor actually being charged. Also, once the batch is…
Has anyone used a freelancer or consultant for Raiser's Edge gift processing assistance and training? My advancement team (higher ed) is operating without a trained gift processor (or an FTE in Advancement Services), so we need help catching up as well as training and process review. I would be grateful for any suggestions.
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