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Thanks for joining the Blackbaud Community, we’re so glad to have you here! This is your space to connect with and learn from other users around the world, share your own expertise, get product news and tips, and so much more. I’ve put together some tips to help you get started navigating and using the Community platform…
The core of the Blackbaud Community are the discussions, where you can ask questions and share your expertise. Here are instructions for using the various posting features available and tips for how to create an engaging post. Posting 101 To ask a question or start a discussion, go to the category your question relates to…
There are a variety of ways that your community experience can be personalized based on the content you follow and the notifications you’ve set. For example, you’ll see followed content on your community home page. Following Discussion and Blog Categories Following discussions and blogs helps personalize your community…
As a Blackbaud Strategic Analytics Consultant, I work with clients who sometimes find using the analytics data points in ResearchPoint a bit overwhelming. In fact, I felt that way myself when I first started, even though I was extremely proficient in Raiser’s Edge NXT. When clients go into Raiser’s Edge NXT to use their…
For many organizations, Query Lists have been the place to preserve a carefully curated group of constituents—the invite list for an event, the audience for a mailing, or a roster your team depends on. We recently released a new capability that makes this function a easier to find in Raiser’s Edge NXT: Managed…
Has anyone added new columns to the Plan Outline grid under Prospects > Major Giving Setup > Plan Outlines? It is delivered but wondering if anyone has customized or modified the delivered?
Hi! My organization recently made the switch to the new grantee portal and switched grant requirements (final reports) that originated in the legacy portal over to the new portal. I did not set character limits for any of the responses on the form; but all the pending submissions show an error code- Submission Error…
Hi there! Is anyone having some issues with the new grantee portal? An applicant reached out to me with screenshots to show that they will input one number for the request amount on a stage 1 application form, then after they hit submit, Blackbaud will add or subtract a decimal point (they input $50,000, Blackbaud…
I'm archiving data from Financial Edge NXT via the SKY API and need to download Physical attachment files for vendors and invoices. The vendor attachments list endpoint works fine: GET /accountspayable/v1/vendors/{vendor_id}/attachments But Physical attachments always return "url": "" (empty). Link attachments return a…
Any users of Paychex have a way to connect payroll data from Paychex to FE NXT? I download the data from Paychex and upload via the JE plug-in into FE NXT. I'm trying to find a direct connection so I don't have to do a manual entry. Not finding any connection apps in either system. Any help is appreciated.
In the igam portal, I could uncheck the box "Include Percentages" that were tied to various coding options. This appeared to allow the code to be selected without the user needing to identify the percentage for each selection. This was helpful because if I want to just stop requiring a percentage in the overall…
Anyone else unable to edit the School level for community groups? This has been part of our process in previous years, ie. moving senior parent groups to entire school/alumni groups. But this year we can't edit school levels. Support's only response is since it's greyed out it must not be alterable (thanks).
Has anyone else experienced random logouts from Blackbaud this month? Several times a day we are logged out with no warning. It does not return to where we were prior to the login, so we often lose work we were doing. We use SSO but are not being logged out of anywhere else, just Blackbaud. Wasn't sure if this was related…
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