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Dear all, Does anyone know whether it's possible, and, if so, how, to import Payments for Recurring Gifts into BBCRM from a CSV file, with Authorization Codes? We had a big problem with BBMS today, where it initially rejected thousands of RG payments, so they were deleted from our scheduled payments batch, then later it…
I’m looking for insight from users of Omatic’s ImportOmatic and their newer Database Assistant tool. Looking for feedback on ease of use, ease of implementation, Omatic’s support, etc. as we are considering purchasing these tools. I have seen similar posts on this forum but most are a few years old so am looking for more…
Hi everyone, I am using the following endpoint to pull all gift data, but I am wondering how the soft-credits are being flagged in the backend. Is there any end-point I can use it? I do not see anything that I can use to link as soft credit attribute. https://api.sky.blackbaud.com/gift/v1/gifts/
Kia ora team I have noticed over the last wee while that when I do an export, or run a query in database view, donor addressee details show up with double spaces between first name and last name. E.g JohnSPACESPACESmith instead of JohnSPACESmith. I have manually checked hundreds of these to ensure that the addressee fields…
Hi there, I am trying to figure out how to get all the transactions out of BBMS. I would have thought it was possible with the SKY API but I can't seem to find an endpoint that is not for creating a payment. FYI, I am not a CRM or NXT or any other platform customer. Only BBMS. I seem to see that there's way to connect…
Over the last few weeks, while actively working, we have been getting thrown out of Blackbaud. We lose all the work that was not saved. I have been typing, and it has thrown me out. I've opened a support ticket because this is causing us to lose a massive amount of time and effort. I can't keep saving after every keystroke…
I'm working with a flow that emails a digest showing everyone with a birthdate this month. I'd like to add the Fundraiser to the output that is emailed, and believe I simply need to add a Connector to get the name of the fundraiser. How do I do this? I don't see the Name field I'm seeking with only the Connections for…
I apologize if this question has been asked before. Rate limits are at 10/second. I understand this. But is this 10/second/subscription, 10/second/application, or 10/second/environment (per app). Thank you for your time!
I was wondering if this is just me or if anyone/everyone experiences it. When I log in to my Blackbaud account with my username and password, despite clicking the "Trust this browser" box, every single time I log in I have to give a confirmation code. I just wondered if anybody else is afflicted by this lack of trust 😁 As…
Our MGOs use opportunities to track outstanding and planned asks to their donors. Our opportunity tracking process is robust, but we've yet to define how we use the Likelihood field on Opportunities. Would appreciate examples of how other teams use this field, why, and other ways of using this field that your team has…
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