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Thanks for joining the Blackbaud Community, we’re so glad to have you here! This is your space to connect with and learn from other users around the world, share your own expertise, get product news and tips, and so much more. I’ve put together some tips to help you get started navigating and using the Community platform…
The core of the Blackbaud Community are the discussions, where you can ask questions and share your expertise. Here are instructions for using the various posting features available and tips for how to create an engaging post. Posting 101 To ask a question or start a discussion, go to the category your question relates to…
There are a variety of ways that your community experience can be personalized based on the content you follow and the notifications you’ve set. For example, you’ll see followed content on your community home page. Following Discussion and Blog Categories Following discussions and blogs helps personalize your community…
We had an issue charging a credit card last week which had me contacting support. The team advised me re: updated SCA requirements and the need to collect the CVV number to process credit card payments in the system, replacing the cardholder’s name. Given that we are unlikely to be the only New Zealand customer affected,…
Is there a way to deactivate 200+ account numbers quickly in FENXT? It is going to be such a slow process to deactivate them one at a time.
All of our Power Automate flows using the RENXT Query connector stopped working on March 7. The query job starts and completes successfully, a valid sas_uri is returned, but the HTTP GET to download the blob fails every time with: "The server returned status code '504' when status code '101' was expected.…
Here are the latest changes in Blackbaud Raiser's Edge NXT for February 24, 2026. Quickly focus on opportunities by gift type Generally available You can now filter Opportunity lists by Gift type, making it easier to see whether an opportunity is expected to result in pledges, gifts in kind, or other gift types.…
I am requesting more frequent ILD trainings and/or that all courses are available via eTraining. While learning the system, I've found training options to be extremely limiting - either the class is only offered during times where I'm completely unavailable due to conflicting, mandatory meetings, or it's only available 1-2…
Hi all! Has anyone come up with a way to alert teachers when there are visiting students? As it currently stands, when we have students in the building shadowing, I have to send an email out to all faculty/staff the night before with the following information on EACH student visiting (one email per day, but there can be…
@Todd DeSchuiteneer, we're having an issue creating assignments under certain conditions. It looks like Blackbaud may be converting due date timezones incorrectly. The grading period we're using has a start date of 2025-08-01 and an end date of 2025-12-05. Our assignment is due on December 5 at 11:59 PM Eastern Time. We…
Our organization is developing a Ladies Giving Society. The women will pay $1,000 for this each year. I am trying to develop an online way for them to pay this $1,000 when they sign up to be a part of this. What is the best way to create a form? I was thinking a donation form but now I'm not so sure. It looks like I have…
I’m trying to create a new Gift Attribute in Raiser's Edge NXT webview to track donations designated for specific equipment. In Control Panel → Tables, the only option I found was to create a new Donor Table, so I created one called “Specified Equipment.” However, I’m unable to assign a category to the table. I expected to…
Hi all, I'm trying to create a coupon code that people can use now but is only valid for tickets purchased on a specific date. Is it possible to do this? We have a corporation sponsoring a discount day for their staff, so I'd like people to buy online but only have the discount be valid on the day of the event (April 4th).…
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