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Does anyone know where you can find more information when a patron tries making an online gift via direct debit but it fails? We can see the attempt in online express (these are membership-related transactions), but that's it. With our previous payment processor, you also saw failed transactions and could look up the…
We are a health organization and use the Region field to categorize constituents within various health authorities, eg: in British Columbia, we have several health authorities — Vancouver Coastal Health, Fraser Health, Interior Health, etc. When we want to pull email lists to promote an educational conference in a specific…
Hi all, Wish I had known about this problem at the time of the user group meeting today, but alas. . . . I have a Power Automate flow that pulls the yesterday's actions entered in RENXT into an email and sends it to a list of folks. I updated this email action on 10/16 related to some staff transitions - removing two users…
What is the WebView version of the Database version of Gift Summary? The Giving Statements in WebView are not quite the same and I am still going to back to Database to pull Gift Summary. I use a query too - but I like the accuracy of Gift Summary.
Friends, I'm completely new to the BBMS world, so I don't know if this question has already been dealt with. When I download disbursement reports, I have to get an Excel report out of RE that contains the Appeal ID for each donation. Then I have to build a lookup function so that I can record the revenue by category in my…
How is everyone applying matching gifts to matching gift pledges in a batch in Database View? Currently it is a clunky process.
I am looking for a way to pull designations and the GL accounts that are tied to that designation. I can get a list of designations and a list of GL codes, but trying to get both in one report/query is not working. Revenue that is tied to them is not needed.
Hi there, I have just created and approved my first batch with a value of over £10,000 and consisting of 44 gifts using a batch template in NXT WebView that I created for it. I found that I was not able to pre-populate the following fields when creating the batch template like I can in Data Base view: Constituent ID…
Does anyone have a standard procedure they would like to share for multi-year pledge gift entry and reporting in NXT? We are trying to streamline how we handle installment schedules, so our development reports better align with finance. Thank you!
Hi, I just noticed recently on a larger receipt quantity deposit that my PDF Deposit Report is not in payment number order or any logical order. I have tried sorting it differently and recreating the report, those haven't worked. Anyone else having this problem or have a solution to it? Thanks! Jennie
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