Hello folks, I'm wondering if anyone has found a way to delete multiple program events at once- the only way I've been able to do it thus far is going through one-by-one.
Hello, I am having consistent issues with having to reauthenticate my odata queries on Excel. I have been using my login info for the “Basic” login option, but I was wondering if there is an API key available, so I can authenticate through that. Thanks in advance for your help.
Hi! I am trying to create a “required purchase” discount code. When I apply it to my cart it gives me this error message: "Data could not be saved. The "With required purchase" discount cannot be applied if there are more than 5 types of tickets in the cart. Please remove some items to apply the discount." There are not…
We only began using the Altru Membership renewal process this year and I made a lot of “test” attempts before I got all the mailing/email components correct. Now there are so many letters/processes/queries associated with my various tests and it's making it hard to keep track of which ones are correct/relevant to my future…
Hello all ? Could anyone share their criteria for who they add to RE? My initial thoughts are: ADD TO RE IF * They donate directly or buy event tickets directly * They raise funds or volunteer for us IF we have a full name and valid contact details * They are staff at our org * They are on one of our committees * They…
Just connected the Blackbaud for Outlook functionality and have the proper connections in our Microsoft Outlook for Mac so that I can see the pop out panel on the side for the constituent. While that part is handy, it is not working to record an action or to copy the contents of the email that is sent. I can get it to…
Hello everyone. One of the benefits of working for our museum is a free Family Membership. I was wondering if you guys use your General Membership Program to give free memberships of if you created a new membership program and level for employees only.
Has anyone noticed that Web Forms accepts non-Roman characters for data entry online? If so, have you found a way to have it only accept Roman characters?
Can anyone share best practices for entering transactions from our Data Entry Overlap period (transactions in the time period after we submitted our data for conversion and before Go Live)? Should we be using Daily Sales or Advanced Sales to record the transactions? Or is there another way to enter the large number of…
Good morning! Our User Experience Research Intern is running a research project this summer to understand how fundraising programs operate at diverse types of nonprofit organizations. She will have sessions open for the next several weeks (end of June through mid-July or so). If you're interested in participating, please…
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