Hi, Is anyone else having issues with the minimum donation amount on web forms? Prior to 5.30.412 our minimum was $1.00. This was effective across all donation forms, including the additional donation at checkout. We've seen some $0.01 donations come through. We all know lowball transactions are commonly used to test…
Hi there. Trying the Query API I always received a 403 error. Do I need specific permissions to connect to this API and get results. I am trying to get query list by using GET Query list (PREVIEW). Thanks in advance,
My question is if someone makes a purchase and at the same time makes a donation does the receipt have to list the amount of the taxable portion below* or can we just add our EID number to the bottom of the receipt and not have tax language. The donation would be listed above. Our shelters has a new software and donations…
Hello, are there any museum users who are struggling to get adequate support from Blackbaud? We are trying to figure out how to elevate requests for assistance with specific issues that cannot and have not been adequately addressed through the support services functions for customer success or customer support platform.…
Hello, I work as an administrative assistant/lead receptionist at an art museum and am wondering if there is a way to input daily attendance information into Altru such as those entering the upstairs/downstairs galleries, the school and the lobby on an hourly basis?
Our organization has never used any of the data health center tools and I am about to start trying to run some of them for the first time ever. Our organization has been around since 1976 and definitely needs a good clean-up/overhaul. Has anyone ever used: validate addresses, address finder, deceased finder, email finder,…
My Development team is wanting to have a visual funds raised graph to display at our upcoming annual luncheon. The plan is to collect donations via the event in Altru. Is there a way to pull real time data from Altru to create this graphic?
As part of a grant we are receiving STEM kits that are to be checked out by members to take home for 2 weeks, like library books. We are looking for ideas on how to track/manage this in Altru. Has anyone found or build a report utilizing the Membership Activity data?
Are there any developers in the community interested in providing development and/or advisory services related to the API integration? Specifically, we want to do the following: 1. Offer group tour registrations on web site 2. Likely use a WordPress plugin to manage things like the booking calendar 3. Have $20 paid group…
Are any of you using Cuseum and if so, was it a smooth transition? If you are using Cuseum, did you make digital cards mandatory (unless the member doesn't have an email address), or do you use the Membership Type to distinguish between Digital and Printed? Are you also using the member portal? Has that helped members to…
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