Do you use wealth screening tools like Donorscape or IWave? If so, how useful have they been, and any pros or cons you can give for using?
Hi all, I am trying to create a season pass for guests. My options are to create the pass as a membership level or treat it as a general admission. I am having trouble figuring out how I would add a new ticket type that allows multiple entries for a fixed month.
I've found a couple other threads about issues with Safari and so far the solutions in those haven't worked, or they seem to be issues related to a BB product other than Altru. I am using an iPhone 11 running iOS 17.3, and I use Safari. When I go to app.blackbaud.com, I can log into Blackbaud itself without an issue, but…
Hi all, does anyone have guidance on how to get a report on attendance from all Saturdays from last year?
Wondering if there's a way to set up a ticket for a event/program with multiple days that give the patron the option to come on any day of the event? We want to set up a price type that gives the flexiblilty to come to any day of an event without having to worry about rescheduling their tickets if they can't attend on…
Is there a way to scan group sales tickets so that they show up in the scan column in the event attendance report? This is the report we use most often for attendance reporting and it would be great to have a more accurate view of the attendance number. Thanks!
Hello, we don't typically receive gifts from Revocable Living Trusts, so I'm not sure what the best practice is when issuing acknowledgment/Receipts. Should I hard credit the Trust and soft credit the named donors? Would I issue a thank you letter (no tax statement) to the Trust and then an acknowledgement with tax…
We would like to use something like a tablet with a barcode scanner at our front desk in order to scan admissions in instead of making them wait in line if they already have a ticket. Has anyone been doing this? Do you also use it for members? What hardware are you using (tablet and scanner)? Thanks Shane
Hello all, we have been on about a year now and we seem to have an intermittent issue with members being able to sign in when registering for programs and event tickets. The email is initiated but the designated window to put the MFA code in just freezes and we have to close the entire window/cart. We have tried multiple…
Hi, All! If there are already threads about this, I'd appreciate being directed to those! Otherwise, I need to send Annual Statement letters to certain donors, with their Total Giving, and the (receipt) amount of tax-deductible giving. I've followed a couple of KB articles, but the output shows more than just last calendar…
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