Is there a way to show the number of tickets remaining on the webform when the low availability threshold has been reached? Basically, if I have the threshold set on a program event so that the low availability alert comes when 5 tickets remain, I want it to show how many tickets are remaining not just that there is low…
We have a monthly donor that we haven't been able to contact for 2 years. They are direct debit, so we don't need to update card numbers. Last year for their annual tax receipt, it came back as invalid mailing address. Tried to call, phone number not in service and their email is no longer valid. With not having any…
**Warning… long post** Okay, Direct Mail folks, I want to pick your brain. I've been in the role for a year now, and I've been enjoying the ability to stats the heck out of everything, use some logic to build queries etc... that really tickles the right part of my brain. But, I've been asked to 'go deeper', and I think I'm…
It would be wonderful to be able to format our annual statements, under Reports > Financial Reports > Annual Statement Report > Annual Statements, so that the constituent shows on the top of the page but the financial information shows further down on the page so that it's more private and won't show on the front part when…
After we run an appeal in Altru, we usually pull the list into Excel and make some changes. Sometimes we move someone to a different segment; sometimes we decide to remove someone from the mailing all together; and sometimes we change the ask amounts. I have never imported the changes back into Altru but would like to…
We typically have our general admission program that links from our “Get Tickets” link on our website and pulls up. That works great. Monthly we have a Discovery Day, where we focus on 1 specific topic and have some workshops (pre-registered programs) associated with it. Separately, both these programs are doing what we…
Looking for insights into other organizations contribution based memberships/giving circles/recognition programs. Anyone have one that works smoothly that donors are happy with? What contributions are included? Is it an annual or rolling basis? And anything else of note. Our giving circle right now is…confusing. And…
Good morning, I received the email below this morning. Blackbaud recommends reviewing when we have automated processes running but they didn't send any link with instructions. How is everyone going about reviewing your automated processes? Is there a way to view everything that runs overnight? Thanks, Tamara As part of our…
I have been trying to add a new grant to our account. I created it under the General Ledger, but it does appear on any of the dropdown menus for reports or transactions.
Hello - I am trying to create a query to find Sales Orders with missing zip codes within the last week. I believe I am creating the query incorrectly and wanted to see if anyone could help me with finding my mistake. I have run the zip code report and can see that last week there were 176 missing zip codes. However, when I…
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