Blackbaud’s Product Update Briefings are coming up November 18-20. These sessions highlight the latest updates and give a sneak peek at what’s coming next, including features based on ideas from our awesome community! Sign up today, watch the briefings, and let us know what you think, what got you excited, or any other…
I would be very grateful if anyone could share their test plan that they use when deploying new service packs. I've been given a week to get SP40 into Staging, tested, and deployed in Production 😭 and I'm aware it contains a few major changes (we're upgrading from SP35). Thanks in advance!
We invite you to connect with peers and experts by joining the next Blackbaud CRM User Group online! This is an excellent opportunity to ask questions and share your insights with other Blackbaud CRM users, our next meeting will be held on December 3, 2025 If you have already registered for prior meetings no need to…
I recently discovered that when a user utilizes the "Run as another user" feature in CRM, their actions are logged in the database as if performed by the impersonated user. This includes adds, edits, deletes, page visits (as seen in the history), and session activity tracked in the ACTIVEUSERMONITORINGLOG table. I'm…
Hi everyone, I’m reaching out to see if anyone has experience integrating Blackbaud CRM (BBCRM) with Epic and subsequently migrating their CRM to Blackbaud’s Azure hosting environment. Our team is currently evaluating this transition, and I would greatly appreciate hearing from organizations that have already gone through…
Has anyone had success in renaming the field "prospect manager" in BBCRM?
In August 2024, we announced changes to the public IP addresses used for traffic originating from some Blackbaud products, including Blackbaud CRM™. With this change, we asked that some customers routinely review Knowledgebase article "What IP addresses does Blackbaud use for egress traffic?" for new IP addresses which…
Hi all, We saw the eReceipting tool in the Market Place. Has anyone implemented this? Can we chat about the implementation and features of the product? Blackbaud CRM eReceipting Feature Pack - Marketplace
We invite you to connect with peers and experts by joining the next Blackbaud CRM User Group online! This is an excellent opportunity to ask questions and share your insights with other Blackbaud CRM users, our next meeting will be held on October 29, 2025 If you have already registered for prior meetings no need to…
We invite you to connect with peers and experts by joining the next Blackbaud CRM User Group online! This is an excellent opportunity to ask questions and share your insights with other Blackbaud CRM users, our next meeting will be held on September 24 2025. If you have already registered for prior meetings no need to…
Whether you're a seasoned Blackbaud CRM user or just beginning your journey, bbcon 2025 is your destination for innovation, inspiration, and connection. This year’s conference is packed with sessions and experiences designed to elevate your Blackbaud CRM expertise and empower your organization’s mission. We’re thrilled to…
It looks like you're new here. Sign in or register to get started.