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When you have a student withdraw or graduate will the common record engine update that change in RE? For the student and the family members?
I have started using total school and wondering if salutations will sync in the future?
We need to create a Core GPA calculation. It would be amazing if we could choose which courses to include rather than which courses to exclude (since there are a lot more of those). And it would be even better if we could limit the departments. The only option currently is in #5. Excluded courses. We have tried to use this…
For years, we've added two signatures to our report cards following the instructions outlined in KB Article 189482. We've done this using the Text block on the report card. I noticed today that those signatures are no longer rendering. I've removed and tried to re-add signatures, but it just doesn't work. I know BB is…
I've had two teachers this week tell me they're receiving a "Error: File Transfer Error" when attempting to upload a pdf to an assignment. Anyone else aware of this issue? When they emailed me their pdfs, I was able to impersonate them and upload the file with no issues. One teacher is using an updated version of Microsoft…
@Stephen Boyle or anyone else who might know…is there a timeline for when faculty and alumni are slated to be connected for linking? And if so, will we have the ability to choose whether or not they are moved into the "unlinked records" group? or will they just appear there?
This year a school I work with enabled the parent submitted attendance feature. We are seeing that one grade (4th) is locking attendance at 8:02 every morning. None of hte others are. I found some documentation that points to school level cutoff settings and locking at a certain time if not submitted. However, with the new…
Since opening our 27-28 application three weeks ago, we have had multiple parents report various error messages such as "Unable to retrieve candidate data" when they attempt to start an application. The problem usually resolves if the parents log out and log back in later. However, we are worried this could be deterring…
I have a question about marking inactive parents active again. If they haven't signed in for over 13 months and they are marked inactive by Blackbaud, but not redacted, if I mark them active again, but they don't sign in, will they just be marked inactive again by Blackbaud, or will it reset the time frame that would…
For those of y'all using both AcademicWorks and Workday, have y'all found a way to have the two systems communicate for scholarship eligibility and awarding purposes? Specifically, we're interested in whether AcademicWorks can receive or regularly sync the following student data from Workday: Current GPA Enrolled credit…
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