Whelp. Anyone else's world imploding right now because they expected Meta to only shut down old fundraisers and not ones made in the last 24 hours? @Kent Gilliam @Erik Leaver what's it looking like on the BlackBaud end. Is LO going to be able to make new fundraisers as expected come Nov 1?
Hello Community; I am in the learning phase of LO and would appreciate if someone could let me know how to go about creating a brand new unsubscribed/opt out list so that I can form a group. I want a query with only monthly donors for email series but want to exclude major donors, one time donors and anyone who have opted…
Hi, Does anyone know if this is possible? I looked through the Query page and didn't find anything that remotely looks like it can. Alex
Hello! I have been asked to update the logo at the top of the page on our donation forms. I know it has something to do with the page banners, or something along those lines. I was wondering where I could do this in Luminate. I have the PNG file i would want to update it with, and I have it uploaded on Luminate so I can…
Hello: simple question: where on a constituent record can I find Member & Cons ID?
Our org is looking to implement a LuminateOnline donor portal – with the primary purpose of providing donors self-service access to giving history/records. We know a challenge will be the quality of our records, and we want to make sure what we're providing to our constituents is accurate data. Is anyone who's been through…
I would like to know how to change the logo donation forms link that were created. When we click on the logo it does not return to the main page. Where is the URL of the logo donation form in LUMINATE to change ?
Hi all! We're curious how you are/might handle sustaining gifts made to TeamRaisers (event or participant) that recur each year. Do you set end dates for those gifts to correspond to the following year's event, use a later date, or something else? Pros and cons to any of those approaches? Thanks in advance! Erik
There are a couple of values that show up when I use the S120:dc:transactionSummary s-tag that I can't seem to get in isolation. Wondering if there's a tag that I'm missing. I am looking for s-tags that will display the donor's chosen Gift Designation and the Duration of a recurring gift (see image).
Hi! We are using Blackbaud CRM with a Blackbaud Merchant Service account to process our donations, recurring gift payments and pledge installment payments. We are now introducing Luminate Online into our environment with donation forms that will also process donations, recurring gift payments and pledge installment…
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