We are hoping to send out mass emails to our donor base from LO. Is there any way to have an action added to the constituent records of the recipients of those emails?
Is there a way to get a report of the email clients constituents are using, not on a per-person basis (though that would be helpful sometimes in troubleshooting), but, say, an overall chart/graph showing client and platform (Gmail on the Web, Gmail Android, Gmail iOS, etc.)?
Hi all, Has anyone found a method for adding images to the Team Description area of a Team Page? We've had a few participants/captains over the years who have somehow done this on their own, but I can't replicate it. Here's an example: https://danafarber.jimmyfund.org/site/TR?fr_id=1200&pg=team&team_id=5241. I assume they…
I am wondering how others are dealing with Alumni who have different class years, BUT share an email address? How do you reach out to each person independently in a reunion year when Luminate doesn't allow records to share the same email address?
I'm creating a bunch of new stationeries and I'm noticing that LO is not saving role="presentation" in <table> tags. Is there a fix besides wrapping the desired element in a <div> tag?
We are just getting started with Luminate Online, and are using Omatic to set up many of our formulas. We are in the process of setting up a formula that will use a “Group Sync” which relies on the Groups to be set up within LO. What have others done to set up the naming of their groups? We are thinking about our donors,…
So currently our [[S120:dc:recurringFrequencyLabel]] returns text start with uppercase like ‘Quarterly’. Is there a function or something to make it lower case? I tried using css to make it lowercase on email but it does support Outlook client.
Looking for some insight into S tag availability and the use of test conditionals in autoresponders. We would like to be able to key off of the participation types to dynamically thank the donor for their giving. In addition, we want to lift the answer to one of the questions that is associated with the participants…
Hello, sometime within the last two months (after many updates) the field REGiftTransactionID is missing from the RELO plugin. I have a case open for a month and it is still unresolved. Is anyone else experiencing this issue and how have you worked around this to reconcile between BBMS and online giving in RE? I use this…
We had several instances this past event where people would sign up to be on a team and would appear in the roster and then days later were not there. Has anyone had this occur? Our event team would then enter them again on the backend.
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