One of my participants connected their Fundraiser to their spouses Facebook on accident. They deleted the fundraiser on the Facebook side, but their participant center still says it's connected to Facebook. How can we fix this?
Never has a good organization social media strategy been as important as it is now, and that trend shows no sign of slowing or reversing. Join us as industry expert Taylor Shanklin, founder and CEO of Barlele, as she shares the most important things you should be doing to ensure the success of your social media efforts. *…
Is it possible to close a single team in a Teamraiser? They have finished up their virtual drive and want to close their page, but I'm not seeing anything anywhere that will let me do that.
Hi, I'm relatively new to the LO api but it seems like simple endpoints like getUser, which you seem to include the ability to GET user(s) is actually a POST request. I'm trying to get all constituents which are a member of a specific group and haven't found a useful endpoint to accomplish this. Does anyone have any…
For over a year now we have had an issue where a few donors complain that they receive the donation autoresponder but the receipt is not attached. We have checked and the receipt is setup properly and the donation campaign is attached. Any tests we do, we get the receipt and can't replicate the issue. We have a ticket open…
Since the introduction of TeamRaiser's Facebook integration, the adoption and success has consistently grown year-over-year. While Facebook changes to manage the application have caused some challenges, and some organizations struggle with sacrificing donor data that Facebook donors may or may not share, the integration…
Has anyone successfully set up an enewsletter sign up on your website that integrates into the luminate online database? We can't get it to work. thanks!
Recently a few of donors cannot read their receipts once donation is made. It shows blank (no amount, donor info). Any ideas?
I am unsure if anyone else has been having this issue with the Luminate Online emails, but it has been happening to us recently. Everytime i send out an email from our database, it creates a while line, which turns out to be the tracking code BB uses to track the movement of the emails. Below is my code for the stationary,…
Is it possible to integrate schema markup into individual LCMS pages? Would fields need to be created in the Content Type?
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