Blackbaud’s Product Update Briefings are coming up November 18-20. These sessions highlight the latest updates and give a sneak peek at what’s coming next, including features based on ideas from our awesome community! Sign up today, watch the briefings, and let us know what you think, what got you excited, or any other…
Has anyone had any issues with running a cumulative giving constituent dynamic query for 2026 gift dates? We run these for several calendar year timeframes for an impact report. Prior full calendar years are running fine but anything we try to run for 2026 dates just run and run, regardless whether it's done in database or…
I am trying to create a dashboard for one of my fundraisers. She wants to see all her portfolio members and their giving for this FY and Last FY. I have created all my columns and rows and added her name as a filter. I cannot get the Amount Committed to reflect soft credits and therefore the report is not 100% accurate.…
Hey! ✋ Kate here from the Blackbaud Institute, checking in as we all dive into 2026. Last year, we asked your fundraising peers how they’re navigating risk, and here’s what stood out: 74% of nonprofits were branching out to new revenue streams, and more than half of proactive organizations (53%)—so those who are feeling…
If you are still batching gifts in DBV, what steps are you taking to prepare for the transition? I am at a loss as to where to start, especially since some features we need aren't yet ready in UV (like Batch Control Report). The only preparation we have made is to start using an NXT form for pledges, and for credit card…
Today (Jan 13), we can't assign canvassers to accounts - the 'save' button simply refuses to click. This was brought to my attention by a fundraiser, but I (admin) can't either. Are we missing something or is NXT having a moment?
is anyone having trouble adding actions in RE? Web view gives us 'an unexpected error occurred' and a screen shot from the error I'm getting in DB view is below.
We had an online direct debit gift that was supposed to be applied to the constituents pledge. It did not get applied to the pledge and its been posted. I do not see anyway to correct this. I have tried contacting chat with no success. Help! Does anyone have a solution to this?
Hi All, would really appreciate suggestions/feedback on this topic. When constituents opt-out of email communications, it's tracked under the Email Consents section under the Bio 1 tab. When there's a request to opt-in, we send the UnBlockMe email. How can we confirm the constituent actually clicked through to complete…
My organization has a large number of Volunteer Time Sheets that need to be deleted. Without the option to globally delete these records, I attempted to use Import to move the time sheets to a test record that could then be deleted, but unfortunately the import didn't allow the records to be moved to a different…
We have a few instances where a donor has given us a lump sum which we have put in a "John Smith Donor Directed Fund" (DDF). As projects/needs arise, the donor will tell us to transfer $XXX from their DDF to a specific fund. We are struggling with how to track these funds without a lot of manual records and to prevent…
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