Good morning, We have been keeping track of our mailings in the attribute tab of RE. It's starting to look very messy! Is there a way to organize this more efficiently?
Over the years as we've used various third party platforms for fundraising, I've found that integration often involves a rock and a hard place and I was wondering if anyone has any advice or wisdom they could share on the topic. While it is commonplace for platforms to offer prebuilt connectors that save the time of…
I came back from vacation and saw in the “What's New” the improvements to the duplicate merging. Most vitally, the addition that some missing pieces like Opportunities are now included in the merge, and the ability to choose what to do with soft credits, and delete the source record. This seems to solve so many challenges!…
Hi all, I'm trying out the functionality of giving statements, a common refrain here on the forums. My question is how long I should expect the prepared PDF statements to stay in the queue? The way they're organized led be to believe they'd be there for a while, but the ones I've made have disappeared after about two week.…
In RE NXT we used the standard donation form and downloaded the QR Code to use in ads for our fundraiser. Is there a way to get info on clicks or donations associated with the QR Code? Thank you!
I was shocked to discover that the Address Attributes (Custom Fields) do not show in NXT. These are critical in providing context for changes/issues with specific addresses. Can this be fast-tracked? All records-specific attributes should be visible and editable.
Hi all, I know that you can get a list of those who have unsubscribed from a single marketing email, but is there a way to get a complete list of ALL unsubscribed emails without having to export each individual marketing unsubscribe list separately? Also, we have alumni who have granted us permission to email them about a…
I'm writing a query in RENXT, and I've received an error message that I don't understand. Here it is: The compare_type must be None for the first filter field, and And or Or for all others. I think it has something to do with my criteria, but I don't see anything wrong with it: Is there anyone out there who can help me…
I am looking for a way to measure not just an individual's engagement, but also groups of individuals (eg. all the major gift donors). NXT has the timeline tile, but I don't see any way of exporting this info and it is missing email engagement. I don't see anything in report builder or query either. Is this something that…
Did anyone else have a lot of ‘Non attached’ opt outs on January 9th? I’m NOT talking about opt outs from emails that were sent via NXT. We had a partner school happen to run a query that was essentially “Consent Date = this week” and “Response = opt out” and they happened to find that on January 9th, despite sending fewer…
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