JoAnn Strommen:Not a huge success for us either. Tons of work prepared for hourly posts etc. Problem came as giving platform we were using crashed nationwide. Came back up and crashed again. We were able to redirect folks to our website fortunately. But both platforms were found to not the most user-friendly. Number of emails about confusion/selections to make gift. Know a # did not complete process to make their gift.
Oh wow! Sounds like so much of that was out of your control. With so much hard work on the front-end and then BAM! ?