Dallas, TX Development Manager--Database and Operations

Stephanie Russell

The Senior Source is the #1 resource in the Dallas area for empowering and equipping individuals and families to navigate aging. Since 1961, we have provided financial and emotional services for older adults to age with dignity and purpose. Whether older adults are navigating financial matters, caregiving issues, or senior living options, The Senior Source guides them towards a successful solution.

Diversity and inclusion are essential to The Senior Source’s mission of enhancing the quality of life of older adults in Dallas. We continually foster and support the principles and values of our agency by promoting an environment that is welcoming and inclusive of all values, opinions, experiences, and cultures to best address the needs of our employees, clients and volunteers.

Purpose:

The Development Database and Operations Manager will contribute to the fundraising potential of The Senior Source through accurate and effective management of Development department data—most specifically through the prompt entering and acknowledging of contributions and management of the database overall.

This position requires someone who is highly organized and detail oriented, and who understands the larger context in which these details exist. This individual displays integrity, discretion and thoughtfulness in handling confidential and sensitive donor and gift information. S/he is accountable, reliable, open to new ideas and unexpected situations, and is a contributing member of the Development team.

Core Competencies: Detail-Oriented, Professional Expertise, Business Alignment

Duties and Responsibilities:

To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties and responsibilities listed below. Other duties may be assigned.

Ensures the accuracy of records within Raiser’s Edge

Enters and processes gifts accurately and in timely manner, which includes but is not limited to: credit cards, checks, wire and stock transfers, and matching gifts.

Enters and updates constituent information

Generates prompt and accurate acknowledgement letters

Generates pledge reminders and invoices pertaining to pledges and multi-year gifts

Maintains an electronic and paper filing system for gift documentation

Reconciles weekly with the Finance team, making adjustments as needed

Generates accurate and timely queries, reports, and data exports

Supports colleagues with problem solving relative to database functions

Provides general administrative support to Chief Development Officer and others as needed

Assists fellow team members with large scale fundraising initiatives

Performs other activities as requested by the Chief Development Officer or the Chief Executive Officer.

Key Technical Skills and Knowledge:

The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully.

Accurate and swift data entry

Strong written communication skills

Solid organizational and planning capabilities

Creativity in problem solving

Discretion and thoughtfulness, based on varied interactions with numerous constituencies

Flexibility in adapting to new ideas and unexpected situations in a deadline driven environment

Education/Experience:

3+ years database management experience: proficiency in Raiser’s Edge required; experience in NXT a plus.

Bachelor’s degree preferred

Physical Requirements:

The physical requirements and work environment characteristics described here are representative of those encountered by an employee performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Moderate stress level

Moderate noise level

Regular and predictable attendance

Occasional standing and lifting of at least 20 pounds

Long periods of sitting

Occasional weekend and/or evening availability

Occasional local travel

The Senior Source is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristic.

To apply, please submit a resume and cover letter to srussell@theseniorsource.org