**REMOTE** - Merkle, Inc. - Developer - Nonprofit Platforms

Angela Bischof

Job Description

Role Purpose:

We are looking for a Developer to join our Nonprofit Technical Team. This person will primarily create and modify events within the Charity Engine platform. In addition to event creation, this person will be asked to code HTML emails, configure reports, create custom queries, and other tasks that support our clients’ strategic marketing programs. This is a client-facing role for someone with a technical mind and strong communication skills.

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Key Responsibilities:

• Configure Charity Engine based on client requirements
• Independent individual contributor
• Ability to multi-task, prioritize, manage workload and adapt to changing business conditions
• Continuously seeking to improve and receptive to change
• Removes obstacles and demonstrates flexibility by adapting to evolving needs
• Applies experience balanced with out of the box thinking to drive efficiency and quality
• Being aware and having a proactive, mindful “eye” to problem identification and mitigation (associated with execution of Digital Messaging activities); Capable and confident problem solving skills; Recognizing when and to whom to escalate and issues; Utilizing knowledge and experience to avoid repeat/similar problems in the future
• Aggressive monitoring of industry news, staying on top of trends, tools, and thought provoking ideas; Ability to apply insights into daily activities of Digital Messaging; Proactive discussion amongst peers to share cross-learnings/insights/ideas; Contribution to company content (white papers, case studies, KES sessions, and website content)
• Error free; On-time; Adherence to standard processes and best practice, yet flexible and adaptive; Responsive to team and client needs; Production of work in a timely fashion; Completion of work with attention to details; Utilization of auditing processes and techniques
• Support business development activities by responding to RFPs and contributing to SOWs; identifying and quantifying opportunities within existing clients; and delivering presentations
• Understanding of Merkle capabilities. Ability to deliver the Merkle Digital Messaging Capability message to prospects and customers
• Ensure all work being produced meets the highest standards of the Digital Messaging industry
• Contribute to innovation, process improvement and standardization across DMT capability
• Support/attend client meetings when needed
• Knowledgeable and able to find and report on industry trends, updates and technology that can affect Merkle client’s deliverability
• Develop the skills to troubleshoot, problem solve, find root causes for issues, issue remediation, mitigating future risk, strategic advice
• Support post deployment data analysis, pulling data out, organizing data, simplifying data and being able to present data for internal teams and Merkle clients
• Ability to effectively interact with Creative, Development, Operations, and Campaign Management teams to define, set up, implement, and manage deliverability monitoring. Ability to function in a high pressure/fast paced environment with diverse clientele

Qualifications

• Base knowledge in how emails are coded HTML vs. Text
• HTML/JS/CSS
• SQL Experience a plus
• Charity Engine
• Excel
• Litmus
• FTP
• Able to perform analysis of incoming data and understand how the data relates to requirements
• Understanding and ability to implement data loading and validation concepts

Experience:

• 1-3 years experience in a fast-paced environment, and/or marketing analytics role
• Nonprofit experience a plus
• Monitoring/reporting campaign level data experience
• Working knowledge of SQL and relational database concepts a plus

Other:

• Bachelor’s degree in computer science or comparable technical field, or work experience that demonstrates comparable technical abilities required
• Ability to deliver a high quality of work, with minimal supervision, to Fortune 500 clients. You “do things right the first time” and are used to being trusted upon to build the best possible solution in a reasonable timeframe
• Strong interpersonal skills, with the ability to conceptualize and communicate highly detailed technical concepts to technical and non-technical audiences
• Extremely proactive and highly organized, with the ability to work on multiple, complex projects and issues

Interest? Apply Here.

Company Description

Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agency’s heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive people-based marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage. With 4,400+ employees, Merkle is headquartered in Columbia, Maryland, with additional offices in the US, Europe, and Asia. In 2016, the agency joined the Dentsu Aegis Network.

Additional Information

At Merkle, we believe that a diverse environment improves us as a community and as a business. We want to foster an environment of growth, where all ideas and contributions are encouraged. We need this culture of courage to continue to thrive in our fast-paced industry. We embrace differences of opinion. We value diversity of experience and thought, which help us to challenge and define industry-leading solutions, and support our goal of being a great place to work.