Senior Systems Analyst - Wheaton College - Norton, MA

Ryan Kelley

Wheaton is a leading private, coeducational, liberal arts college of 1800 students located in Norton, MA and within easy commuting distance of Boston and Providence. We have an immediate need to hire a full-time Senior Systems Analyst.

The Senior Systems Analyst manages College Advancement’s primary CRM, Blackbaud Raiser’s Edge NXT—as well as other applications that integrate with Raiser’s Edge such as Banner, PeopleGrove and GiveCampus. This individual also manages the intersection of data across campus as related to Advancement information needs, including extracts, loads and data transformation. The analyst collaborates with colleagues responsible for generating reports from the WebFOCUS BI platform and assist in maintaining the data mart that supports reporting. Reporting directly to the Director of Advancement Operations, this position plays an essential role in the application of existing and new technologies to satisfy the high-level needs of team members throughout College Advancement and Wheaton College.

The Senior Systems Analyst originates and maintains solutions to document and record fundraising outcomes, improve operational agility, streamline business processes and maximize the efficiency of data entry. This position collaborates with internal customers to define requirements for custom lists, reports and dashboards; prepares ad hoc reports; provides materials for use in trustee communications, leadership meetings, presentations, and end-of-year results analysis; and develops and maintains queries and reports to monitor data quality and integrity. This role also entails completing special projects like donor research, analytics projects, and annual survey submissions, for example.

Minimum Qualifications:

Bachelor’s degree in Computer Science or related field and five or more years of experience in managing data utilizing a relational database system, database programming, web project development, data retrieval and/or report writing, or equivalent combination of education and experience is required. • Demonstrated superior collaborative skills among a variety of audiences. • Excellent verbal and written communication skills with emphasis on clear and effective customer interactions. • Ability to work effectively independently and as a member of a team and thrive in a creative, fast-paced environment; willingness to share new ideas with team members. • Extensive experience authoring and producing reports. • Experience with data mart development. • Track record of actively participating in meetings with a variety of audiences on a large range of topics and priorities. • Impeccable attention to detail, accuracy and quality of work. • Strong organizational skills and the ability to manage large volumes of data in an accurate and meaningful way. • Demonstrated ability to manage multiple projects and priorities, to respond effectively to change, and to manage demanding work situations and deadlines. • Outstanding critical thinking capabilities with proven ability to problem solve creatively. • Possess personal integrity and the ability to appropriately handle confidential and sensitive information.

Preferred Qualifications:

• Experience in higher education and/or fundraising/advancement, including an understanding of advancement processes and terminology.

• Experience working with enterprise reporting platforms. Wheaton utilizes WebFOCUS by Information Builders.

We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization.

Wheaton has taken many steps in providing a safe and healthy environment for our students, faculty, and staff during the Covid-19 pandemic. While procedures and policies can change based on the most current information, Wheaton is excited to welcome all students, faculty, and staff back to Campus during the fall 2021 semester.

To Apply: wheatoncollege.edu/careers

EOE Statement:

Wheaton College offers Equal Opportunity and is an Affirmative Action employer. We actively encourage applications from women and members of underrepresented groups. Our community values diversity in all its forms. EOE: Min/Fem/Dis/Vet