Gift & Biographical Records Specialist- The Ohio State University
The Ohio State University is seeking a Gift & Biographic Records Specialist to join the fantastic Office of Advancement. The Ohio State University offers great work-life balance, medical/dental/vision benefits that kick in day one and 100% tuition assistance for employees.
Job Description
The Gift and Biographic Records Specialist utilizes The Advancement System (TAS) database to maintain accurate and up-to-date information on all constituents, including both biographical information and charitable donations made to The Ohio State University. Ensures compliance with all IRS, PCI and University regulations regarding charitable giving. Frequently handles sensitive financial documents/information and must operate with the utmost confidentiality as such.
Interacts with a wide variety of internal and external audiences including alumni, donors, friends of The Ohio State University and staff regarding gift and biographical information. Assesses, researches and resolves inquires and concerns directed at the office and uses substantial judgment and independent decision-making authority to provide excellent customer service.
The Gift & Bio Records Specialist is expected to: demonstrate accuracy and thoroughness; be a self-starter with strong sense of discipline, problem-solving ability, sound judgment and follow-through; have the ability to read, analyze and interpret information; be adept at adhering to critical policies, procedures and quality controls in relation to gift and biographic data; have strong interpersonal (oral and written) and organizational skills; be comfortable working with a computer, scanners, database and other related hardware/software; have experience with Microsoft Office Suite; and exhibit the behaviors associated with the Office of Advancement?s Core Competencies of Leadership, Continuous Improvement, Teamwork and Collaboration, and Communication/Interpersonal Effectiveness. This position requires a successful completion of a background check.
Minimum Education Required
Per Classified Civil Svc Specs
Required Qualifications
Required: Per CCS guidelines: One year experience in customer service or communications, including analyzing & interpreting information; 6 mos. experience in operation of computer and related peripheral equipment; 3 months experience in information research and analysis.
Desired:
Desired: Strategic focus to improve and promote quality and efficiency; Technical aptitude toward data quality and management; Experience researching, analyzing, and interpreting complex information. Experience and/or training in customer service or communications.
In accordance with the Disaster Preparedness and University State of Emergency Policy 6.17 this position has been designated a standby position.
Additional Job Description
Additional Job Description
The pay range for this position is $16.35-$18.75 a hour.
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