Seeking Full Time Financial Counselor (St. Paul, MN)

Sirius XaedaxStanley

Planned Parenthood North Central States

Financial Counselor – Twin Cities Area

Starting wage for candidate who meets required qualifications – $20.50/hour

Salary commensurate with experience

At Planned Parenthood North Central States (PPNCS), we believe all people deserve the right, the freedom, and the opportunity to follow their personal ambitions and choose their own path toward a healthier, more meaningful life. That’s why we protect, promote, and provide comprehensive and progressive sexual and reproductive health care for generations of young people and families with empathy, care, and respect. We are looking for passionate, dedicated staff who are eager to make positive contributions to their community and to the Planned Parenthood mission.

The Financial Counselor position functions as a primary liaison between patients, health center staff, patient services, insurance companies/additional funding sources and reports directly to the Director Revenue Cycle. The primary functions of this position entail insurance benefit interpretation as it relates to services provided in our health centers, education and counseling on procedure costs, insurance coverage, and alternative options for non-covered procedures. The Financial Counselor is an advocate in implementing our mission of “Affirming the human right to reproductive health and freedom.” Performs other related duties as assigned.

This position will impact our mission with the following contributions

• Contact third-party insurance carriers to verify patient’s insurance eligibility, benefits and requirements.
• Work in collaboration with the health center staff to obtain any additional clinical documentation requested from insurance carriers.
• Be available to speak with patients by phone (and occasionally face-to-face) to help them understand procedure costs and financial responsibilities.
• Calculate cost of procedures (prompt pay, deductible, coinsurance, co-pay) and cohesively explain to patients.
• Provide excellent customer service by resolving concerns and responding to inquiries in a professional and engaging manner.
• Screen patients for eligibility for other potential funding sources when a patient is not able to meet their liability related to their service.
• Review Medicaid requirements and process applications to the program as necessary.
• Check for previous balances/payment history, collect co-payments, deductibles, or co-insurance.
• Work with Revenue Management staff to assist with collecting old balances and work with physician office staff when patient benefits are not accepted.
• Advise self-pay patients of their medical care options for future follow-up care.

Typical Work Hours

Full time position working 40 hours per week. M-F, regular business hours with an occasional weekend or evening.

This position is eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, long-term disability, life insurance, PTO, extended illness leave, volunteer time off, paid holidays, and a 403(b)-retirement plan.

Required Qualifications

• High school diploma or equivalent
• Minimum of one year of health insurance billing and/or health insurance collection experience.
• Knowledge of government programs such as Medicaid and PMAPs.

Planned Parenthood North Central States supports people of all ages in making responsible choices and planning their futures. We are an organization committed to creating and fostering an environment that leads to engaged employees, and we believe engaged employees results in satisfied customers and exceptional experiences. When you work for Planned Parenthood you make a difference in the lives of those we serve by affirming the human right to reproductive health and freedom.

Planned Parenthood is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, sex, gender identity or gender expression, national origin, age, veteran status, marital status, religion, sexual orientation, size, disability, socioeconomic status, or status with regard to public assistance. Planned Parenthood is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities

Planned Parenthood is dedicated to an equitable and inclusive work environment and encourages all interested candidates to apply. Diverse candidates welcome.

Any job offer will be contingent upon the results of a background investigation.

To apply for this position Click here: PPNCS Jobs Site