Database and Operations Coordinator - Habitat for Humanity of Durham, NC

Rich Kells

To apply, please email cover letter and resume to:

workwithhabitat@durhamhabitat.org

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Department of Development and Advancement - Habitat for Humanity of Durham, NC

Database & Operations Coordinator - Blackbaud (RENXT) Platform

Habitat for Humanity of Durham NC (North Carolina) (HFHD) is seeking an experienced and talented individual to serve as Database & Operations Coordinator.

The successful candidate will join a well-respected organization and will contribute to the agency’s 35-year history as one of the area’s leading providers of affordable and energy efficient homes built in partnership with people in need and communities that care.

Founded in 1985, Habitat of Durham has broken ground on over 350 homes for local families whose housing is unsound, unsafe, or overcrowded. Habitat of Durham is part of a network of affiliates in some 3,000 communities around the world. Habitat’s operating model is based on the concept of serving as both homebuilder and mortgage lender. By providing no interest loans, Habitat offers affordable mortgages to families that do not qualify for traditional loans. This financial model is made possible through generous contributions of volunteer labor, materials, and financial support, as well as through the “recycling” of homeowner mortgage payments.

For detailed information on Habitat’s history, programs, and community impact, visit www.durhamhabitat.org.

Position Summary

This is a full-time, Monday through Friday position responsible for managing the accuracy and efficiency of the constituent database management system and performing data analytics. Overseeing donor services, supporting development operations, and aiding with fundraising initiatives are also key components to this position. This position is located in Durham, NC; the ability to work hybrid is available (in office and remote).

Specific Duties and Responsibilities

Data, Analytics, Reporting

• Serve as Habitat’s expert with the Giveffect donor management software.
• Enter donations, pledges, and update donor records. Alert appropriate staff, as necessary.
• Prepare development reports including revenue tracking and fundraising metrics.
• Manage donor pledges including sending reminders and monitoring balances.
• Perform data analytics to reveal trends and metrics used to optimize development work.
• Create lists, queries, and reports for department meetings, appeal tracking, stewardship opportunities, mailings, and events.
• Consolidate gift entry reporting for efficient entry by Finance.
• Collaborate with Finance to ensure accurate records and reconciliation of all gifts, including monthly reporting, year-end closing, and audits.

Operations

• Execute regular data cleansing and coding improvement.
• Manage the yearly application process for the NC Solicitation License and various workplace giving campaigns.
• Support the Director of Development in preparation of yearly budgeting and goal setting.
• Ensure timely acknowledgement letters for appropriate donor stewardship.
• Maintain department budget including reconciling of monthly expenses.
• Execute invoices relative to department business.
• Act as department liaison to Finance.
• Assist with fundraising and donor appreciation events as needed.

Qualifications

Education:

• BA/BS degree or demonstrated equivalent experience.

Experience:

• 3+ years of progressively responsible experience in development database management, information management, data manipulation, report generation and data analytics, adding new uses and fully utilizing system capabilities.

Specific Skills:

• Demonstrated advanced level of experience in Giveffect or similar CRM system.
• Strong organizational and analytical skills with attention to detail.
• High proficiency with Microsoft Office Suite (Excel, Word, Outlook).
• Effective written and verbal communications and interpersonal skills.
• Strong time management and organizational skills.
• Ability to work with other departments and with organization leaders.
• Experience with gift processing and/or cash handling is a plus.
• Experience with Blackbaud (Raiser’s Edge) is a plus.

Characteristics

• Energetic, collaborative, and flexible style, with a strong service and team-player mentality.
• Ability to work in a cross-functional, fast-paced work environment.
• Interest in and commitment to equity and affordable housing concerns.

Application Process:

To apply, send a cover letter and resume to:

Habitat for Humanity of Durham

c/o Human Resource Department

215 N. Church St.

Durham, NC 27701

or email:

workwithhabitat@durhamhabitat.org

Resumes will be accepted through October 15th, 2021

No phone calls, please.

Habitat for Humanity of Durham is an Equal Opportunity Employer.

NOTE: In accordance with the American with Disabilities Act of 1990, all job requirements listed above are considered essential.