Stewardship Officer

Nicole Owens

The Food Bank of Central & Eastern North Carolina is an exciting, challenging, and rewarding place to work. Our vision: No one goes hungry, our Mission: Nourish people. Build solutions. Empower communities. We are an equal opportunity employer and are known for our core values of Respect, Integrity, Compassion, Dedication, Teamwork, and Fun!

Under the supervision of the Manager of Annual Fund, the Stewardship Officer is responsible for implementing and maintaining a comprehensive stewardship program for the Food Bank in collaboration with the development, volunteer engagement, and communications teams. This position will implement the stewardship strategy with focus on special donor groups such as major giving circles, sustained giving, workplace giving, and volunteers and coordinate with other development and organizational teams for events including planning, and administration.

ESSENTIAL FUNCTIONS

• Promote a culture of stewardship and stewardship best practices across donor groups and the overall organization
• Maintain a comprehensive and strategic stewardship strategy supporting and in collaboration with the development, volunteer engagement, and communications teams
• Enhance and implement robust strategies and processes that support gift acknowledgement, donor relations and cultivating a portfolio of approximately 13,000 prospective mid-level donors
• Provide prospecting and cultivation support to individual, corporate, and foundation teams
• Utilize the Food Bank’s CRM Raiser’s Edge to maintain donor records and activities
• Analyze and report upon major giving circles, sustainers, volunteers, and other stakeholders
• Collaborate with and support management and administration of special stewardship initiatives across teams
• Assist with organizational events and food drives and other duties as assigned

The above statements are intended to describe the general nature of the work being performed by people assigned this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

MINIMUM REQUIREMENTS, QUALIFICATIONS, & EXPERIENCE

• Bachelor’s degree and 5 years related experience or equivalent combination
• Fundraising experience
• Proficient Microsoft Word and Excel skills
• Excellent communication, organization, and customer service skills
• Ability to take direction and multi-task
• Ability to be motivated and a self-starter
• Passion for the Food Bank’s mission and core values

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully.

While performing the essential functions of this position, the employee is regularly required to talk, hear, and interact without deliberate impediment (e.g., wearing or listening to headphones, etc.). The employee is often required to sit and use their hands and fingers to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb, balance, lift and/or move up to 10 pounds, and to stoop, crouch, or crawl.

Vision abilities required by this job include close vision.

These physical demands are representative of the physical requirements necessary for an employee to perform the essential functions of the job successfully. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions.

EQUAL OPPORTUNITY EMPLOYER

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