Development Database Manager - Marshall B. Ketchum University, Fullerton, CA

Daisy Thompson

JOB SUMMARY

Under the direction of the Vice President for University Advancement, the Development Database Manager is responsible for the comprehensive management, performance, integrity and security of the donor and alumni management system. This individual will provide support to the University Advancement team in the daily utilization of the Raiser’s Edge (RE) database by providing skilled support to the fundraising team with an emphasis on gift administration & data management, including gift entry, gift receipting, report management, list queries/exports, database updates and the online/web-based gift presence. Individual provides data, reports and analysis to ensure the successful implement of the MBKU fundraising, alumni relations and stewardship programs. They will serve as the point of contact for reconciliation of all contributions and expenses with the Finance & Accounting Department. This individual[JR1] will serve as the primary manager and super user of the Raisers Edge database and provide training and support to UA and other staff across the organization as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage all database information through Raiser’s Edge (RE) and Raiser’s Edge NXT (RENXT) and utilize all features available through the RE contract for MBKU.
• Create, update and maintain donor and alumni records, complete data entry for gifts and pledges in a timely manner and process necessary paperwork and batches accurately and in accordance with IRS guidelines.
• Manage regular reconciliation and fund alignment with Accounting Office, including posting to the general ledger, documentation for auditors, and fiscal year reports to ensure accounts are balanced.
• Work collaboratively with development staff to prepare and send donor solicitations, pledge invoices and other necessary gift paperwork for gifts and pledges.
• Responsible for uploading of private grant narratives and budgets into the proposal module of RE and budgets and guest lists into the RE events module.
• Assure the accuracy of data within Raiser’s Edge by utilizing data entry standards[JR2] and processes to enhance productivity and by performing regular periodic auditing and clean-up of data, utilizing tools like RE Address Finder and Deceased Finder programs to maintain data integrity.
• Create new campaigns, appeals, and events in database and create event registration and donor forms for RE Online Express and the website.
• Create online event registrations and donation pages as needed by development staff to integrate with the university’s online giving portal.
• Collaborate with development staff to build queries and exports for invitation and solicitation purposes for all event fundraising programs and build Online Express alumni and donor communications, event RSVP lists and gifts as necessary.
• Responsible for all individual or global uploads of data and records, including annual[JR3] wealth engine screening data.
• Organize and prepare data to prepare Donor Endowment Reports and Donor Impact[JR4] Reports annually including honor roll, benefactor lists, charts and graphs.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 3+ years experience in a similar position using RE, RE NXT or a similar donor prospect management system in a non-profit environment.
• 3+ years experience in a similar or related position with a non-profit or higher education organization.
• Excellent computer skills and database management proficiency.
• Detail-oriented, highly organized; able to set and meet goals and deadlines and to produce accurate work.
• Strong data analysis, organizational, communication, administrative, and computer skills required.
• Professional attitude; team player; able to collaborate to set and meet team goals and deadlines.
• Ability to exercise considerable judgment and discretion in establishing and maintaining confidentiality and good working relationships.
• Ability to collaborate with colleagues throughout the university and external partners.
• Ability to attend occasional evening and weekend events and work overtime, as required.
• Excellent interpersonal and customer service skills.
• Strong written and verbal communication skills.
• Awareness of the confidentiality of our work

MACHINES, TOOLS, EQUIPEMENT, ELECTRONIC DEVICES AND SOFTWARE:

• Raiser’s Edge or a similar donor and alumni database.
• Microsoft Office Suite including Word, Excel, PowerPoint and Outlook.

PREFERRED EDUCATION AND/OR EXPERIENCE

Required

• Bachelor’s Degree or 3+ years of experience at a non-profit organization in a similar position.
• Completion of Raiser’s Edge or a similar donor and alumni database training.
• Knowledge of gift types and detailed understanding of IRS charitable giving guidelines.
• Intermediate or higher level proficiency in Microsoft Office Word, Excel, Power Point

Preferred:

• Experience working with an alumni and donor database.
• Valid California Driver’s license and reliable means of transportation.

ABOUT THE ORGANIZATION

Located in Fullerton, CA, Marshall B. Ketchum University is an independent, private, non-profit, accredited educational institution. MBKU is home to the Southern California College of Optometry, the School of Physician Assistant Studies and College of Pharmacy. Named after the founder of the optometric institution in 1904, the change to the University structure addresses the growing demand for highly skilled health care professionals.

The University's Southern California College of Optometry confers a Doctor of Optometry (OD) and a Master of Science in Vision Science (MS) degree. MBKU's School of Physician Assistant Studies under the College of Health Sciences awards a Master of Medical Sciences (MMS) degree. MBKU's College of Pharmacy welcomed its first class in the fall of 2016 and awarded the first Doctor of Pharmacy (PharmD) degree in Spring of 2020. MBKU owns and operates two premier eye and vision care centers: the University Eye Center at Ketchum Health and the University Eye Center at Los Angeles.

BENEFITS

MBKU provides an excellent benefits package including medical, dental, and life insurance, free vision exams, short and long term disability, generous paid time off plans, a university-sponsored retirement plan with a 9% contribution and an on-site fitness center located on the Fullerton campus. See our website under Employment for more details regarding benefits of working for MBKU (www.ketchum.edu).

MBKU is an equal opportunity employer; requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

Job Type: Full-time

Salary: $70,000.00 - $75,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Non-profit organization: 3 years (Preferred)

Work Location: One location

HOW TO APPLY

Interested candidates, please send a cover letter, including response to the question below, along with your resume and salary requirements to humanresources@ketchum.edu. Position is open until filled.

Application Question(s):

• Have you completed Raiser's Edge or similar donor and alumni database training?
• Please provide with your resume any samples of letter proposal and/or fundraising collateral(i.e. annual appeals, endowment/stewardship reports, case statements, etc.)