Manager, Event Technology @ ZERO-The End of Prostate Cancer

LaTondria Carter

Full-Time • Exempt-Salaried • Remote

Looking for a rewarding career to make meaningful change? For more than 25 years, ZERO has been a powerful force fighting for a cure and providing critical support to patients and families. As the leading national nonprofit with the mission to end prostate cancer, ZERO advances research, improves the lives of men and families, and inspires action. Recognized seven consecutive years as Best Nonprofits to Work For by the NonProfit Times, it is clear we make supporting our team a top priority. Our commitment to providing an award-winning culture that fosters growth, camaraderie, and diversity is unwavering. ZERO’s high responsibility and high freedom philosophy helps team members excel professionally and thrive personally while making a life-saving difference for those impacted by this devastating disease. Working at ZERO means more than a job, it means being part of an incredible community of people that inspires each other every day.

ZERO’s Manager, Event Technology will play an integral part in event registration through building registration websites and using a variety of platforms. This role will partner with the Marketing & Communications team to execute on various strategies including the creation of email marketing messages and social media advertisements. The Manager, Event Technology will also facilitate training for new hires and use metrics for reporting.

ZERO strives to empower our team through three key values which are being humble, hungry, and smart. Our team members demonstrate they are humble by working together and defining success collectively. They are hungry to advance our mission, while going above and beyond. In addition, they are emotionally smart by understanding how their actions impact others.

Duties/Responsibilities:

• Build and manage all event registration websites utilizing the Luminate Online/Teamraiser platforms for ZERO’s 40+ Run/Walks and Endurance program and other events as needed.
• Build event registration websites utilizing a third party platform (ex. Run Sign Up) for our smaller events series - Golf Tee-Off and DIY events.
• Manage and build email marketing for all events including event recruitment, logistics, and fundraising coaching messages.
• Create and manage the email marketing calendar for events and collaborate with ZERO’s marketing team on the overall organizational email calendar.
• Segment email recipients to leverage database information and increase acquisition, engagement, and open rates.
• Execute A/B testing on select emails to improve performance.
• Track and report on event e-marketing metrics and identify areas for improvement.
• Manage Facebook ad campaigns for all events.
• Manage and build the digital components of ZERO’s Facebook Challenges.
• Train new employees on Luminate Online and its components during new hire onboardings.
• Build custom registration and fundraising reports in Luminate Online.

Desired Knowledge/Skills/Abilities:

• Exemplifies ZERO’s culture of humble, hungry and smart.
• Ability to adapt to changing situations.
• Excellent communication skills and ability to work across teams/departments.
• Demonstrated exemplary project management and organizational skills.
• Proven ability to fully complete projects on time and prioritize work on competing priorities.
• Proficiency writing HTML, CSS, data tags/CRM email integrations, and conditional logic. Additional consideration for knowledge of website frameworks like Bootstrap/Foundation/MJML.
• Experience with email service provider and website content management software. Strong preference for Blackbaud’s Luminate Online/TeamRaiser. Consideration will also be given for demonstrably understanding of advanced techniques (email template creation, CRM data integration) in other ESP and fundraising software providers (i.e. MailChimp, Constant Contact, AWeber, Classy, Salsa, DonorDrive, and/or CiviCRM).
• Understanding of Digital Marketing best practices.

Minimum Qualifications:

• Bachelor’s degree in marketing, communications, computer science, or other relevant field, or equivalent years of experience
• 3-5 years of experience, preferably in the nonprofit sector

Preferred Qualifications:

• Additional training or certification in digital marketing, web development, or email marketing
• Experience with a nonprofit event series
• Basic proficiency in Adobe Photoshop and Google Workspace or Microsoft Office
• Familiarity with Blackbaud’s Luminate Online “S Tag” system
• Experience with all aspects of Blackbaud’s Luminate Online, including TeamRaiser events, surveys, ticketed events, e-commerce, report writer, data imports, segmentation queries, and creating websites

Physical Requirements:

• Constant use of a computer and other office productivity equipment, such as computer printer, calculator, and copier.
• Prolonged periods of a stationary position at least 50% of the time.
• The ability to recognize details at close range for extended periods of time.
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.

One of the many reasons to join the ZERO team is because we offer great benefits!

• Unlimited PTO
• 403(b) retirement plan matching
• Employer paid benefits include: Medical, Dental, Short-Term Disability, & Long-Term Disability insurance
• Vision insurance
• FSA/HSA

ZERO – The End of Prostate Cancer is an equal opportunity employer and is committed to creating an inclusive work environment for all employees. We encourage BIPOC, Veterans, individuals with Disabilities and those affected by prostate cancer to apply. Applicants must be authorized to work in the United States.

If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to LaTondria Carter, Director, Human Resources at 202-935-5938 or latondria@zerocancer.org.

For further consideration, email your resume, cover letter, and salary requirement to hr@zerocancer.org with “Manager, Event Technology” as the subject line. To learn more about ZERO – The End of Prostate Cancer, visit zerocancer.org.