Hiring: Gift Processing & Data Entry Associate at Direct Relief

Heather Bennett
Heather Bennett
Sixth Anniversary
in Jobs Board

Direct Relief, a humanitarian aid organization, active in more than 100 countries and all 50 US states and territories, is improving the health and lives of people affected by poverty and/or emergencies. Direct Relief has built its reputation over 70 years, consistently earning top recognition from independent charity evaluators. We are the 3rd largest US charity and Forbes recently ranked Direct Relief #5 in their top 100 Charities. Charity Navigator awarded Direct Relief a perfect score of 100. Direct Relief’s vision is to be the world’s leading, most transparent, and most efficient provider of charitable medical resources to people most in need of assistance. Direct Relief is a nongovernmental, nonsectarian, and not-for-profit provider to people and communities regardless of politics, religious beliefs, ethnic identity or ability to pay.

Direct Relief is seeking a Gift Processing and Data Entry Associate, to work on site at our Santa Barbara Headquarters.

Summary:

The Gift Processing and Data Entry Associate is part of our Partnerships & Philanthropy team, and will be responsible for entering data and importing gifts into the donor database and generating gift acknowledgement letters.

Key Duties and Responsibilities:

  • Enter gift information into donor database, including checks, wire transfers, stocks, and other assets
  • Import online gifts into donor database, including contributions from a multitude of online giving platforms including but not limited to Benevity, Classy, PayPal, and Direct Relief website
  • Maintain and ensure accuracy and integrity of donor and gift records
  • Issue letters of receipt and/or acknowledgement for cash donations
  • Update and maintain accuracy of donor records
  • Complete corporate matching gift forms, including validating employee gifts in CyberGrants online platform and submitting required paperwork
  • Become a super-user of the donor database CRM system (Raiser’s Edge NXT)
  • Become a super-user of other relevant software systems used to scan checks and correspondence, import online gifts from various platforms, and online donation pages
  • Responsible for uploading gift documentation into CRM
  • Provide daily support related to all database functions
  • Assist with customer service to donors, including providing receipt copies

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